Patient Care Technician (PCT) | Oncology

Avera • Sioux Falls, SD

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides routine patient care and support services according to established policies and procedures and as directed by a nurse or physician. The role helps maintain the highest degree of quality patient care while supporting patients, visitors, and department staff. Work is at Avera McKennan Hospital in the Oncology area, on a rotating schedule that includes days, evenings, nights, weekends, and holidays.

The PCT provides direct care such as ambulating, bathing, positioning, feeding, and attending to other patient needs. The role also includes responding to call lights, assisting with patient transport and specimens, supporting communications and emergency procedures, coordinating appointments and requested services, completing related clerical work, handling mail and supplies, and maintaining orderly patient rooms.

Requirements

• Must be able to work the hours specified for the position.
• Must be able to perform essential job functions satisfactorily, including having adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
• Minimum age requirement: 16.
• Maintain confidentiality.
• Work effectively in a team environment and coordinate workflow with team members.
• Comply with applicable safety principles, laws, regulations, and standards.

Nice To Haves

• High school diploma or GED equivalent.
• Certified Nurse Aide (CNA) credential.

Responsibilities

• Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding, and attending to other care needs.
• Respond promptly to patient call lights and special needs; ensure patient valuables and personal items are properly handled and accounted for.
• Greet people entering the assigned area, answer inquiries, direct and assist visitors, take and relay messages, assist with patient gifts, flowers, and mail, and run errands for department staff.
• Assist patients in and out of wheelchairs, measure intake and output, collect specimens as needed, and transport patients as needed.
• Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
• Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with respective departments.
• Make outpatient appointments for discharging patients.
• Request supplies and equipment and maintenance and repair services, and prepare related forms.
• Request services such as chaplain, social services, and pastoral care as directed.
• Perform clerical duties related to admission, discharge, preparation of charts and forms, transfer, and death procedures.
• Manage interdepartmental and patient mail.
• Maintain orderly patient rooms, change bed linens, and perform routine cleaning tasks.
• Maintain confidentiality and work effectively with team members to coordinate workflow and support a productive and efficient environment.
• Follow applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.

Benefits

• PTO available from day one for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development supported by hands-on training and mentorship.
• A range of benefits for qualifying part-time and full-time employees, intended to support balanced, healthy lives and meet current and future needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED