Patient Care Technician - Pediatrics Unit - FT

Carilion Clinic • Roanoke, VA

4d • $17 - $24 • Onsite

About The Position

The Patient Care Technician is a member of the patient care team on Carilion Children’s 24-bed Pediatrics Unit, which provides inpatient care to patients from birth through age 18. The unit treats a range of general medical and surgical conditions and may serve as a step-down unit. Patient populations include patients with diabetes, respiratory illnesses, oncology needs, general and neurological surgeries, intestinal disorders, seizures, infectious diseases, cardiac abnormalities, and trauma.

The technician provides basic nursing care and technical clinical services that support patients’ care, cleanliness, safety, and comfort. Duties include checking vital signs and oxygen levels; assisting with activities of daily living; documenting and reporting observations to licensed staff; and transporting patients and materials. The position also supports unit operations, patient flow, customer service, equipment and supply management, quality initiatives, and regulatory compliance. Some clinical tasks may be performed when the employee has the appropriate competency.

The position is full-time and works a day/evening/night shift, with every other weekend and rotating holidays. The successful candidate must attend required daytime orientation classes, Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks. A $7,500 sign-on bonus is available to eligible external candidates who meet applicable guidelines. The role may require support of multiple nursing units or Carilion facilities.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Must successfully complete position orientation and competency validation.
• AHA BLS-HCP certification is required within six months of hire.
• Must be able to attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
• Ability to prioritize and manage time in a fast-paced patient care environment.
• If assigned patient-care tasks, ability to apply life-span growth and development principles, recognize and report patient-status data, identify age-specific needs, and provide care according to departmental policies and procedures.
• Ability to perform the physical requirements of the position, including lifting, prolonged standing, bending, pushing, pulling, reaching, and walking.
• Ability to maintain confidentiality and follow established guidelines and procedures.

Nice To Haves

• Previous experience in direct patient care.
• Certified Nursing Assistant certification is preferred; it is required if working in a critical access facility.

Responsibilities

• Provide basic nursing care and specified advanced technical skills according to established standards and patient age-specific needs.
• Check patients’ blood pressure, oxygen levels, and temperature.
• Assist patients of all sexes and genders with bathing, meals, toileting, ambulation, and other activities of daily living.
• Provide one-on-one care or sit with patients on suicide or safety precautions, confusion, or other needs when assigned and appropriately competent.
• Document and report patient observations and status to licensed staff.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance improvement activities and departmental or service-line outcomes.
• Use the electronic medical record competently and assist with chart audits and unit quality surveillance.
• Participate in shared governance and organizational councils or committees; may lead unit huddles and participate in interdepartmental patient rounds.
• Support staff scheduling, including coverage of lunch assignments.
• Review medical records for outstanding orders and notify nurses of stat orders and medication changes.
• Order, stock, organize, clean, and process unit supplies and equipment; follow procedures for timely equipment repairs.
• Welcome and assist patients and visitors, help with way-finding and registration, and provide customer service.
• Answer and screen telephone and patient-call-system calls, route calls appropriately, and take accurate messages.
• Monitor waiting and break room cleanliness and perform unit safety and environmental rounds.
• Assist with admission, transfer, and discharge processes and coordinate patient flow using unit software and the Intranet.
• Assist with regulatory compliance, including assigned refrigerator, glucose meter, equipment-room storage, and code-cart checks.
• Perform phlebotomy, nonsterile wound dressing care, saline-lock replacement or removal, and colostomy bag changes when competency-appropriate.
• Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403(b) plan.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts at Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• $7,500 sign-on bonus for eligible external candidates who meet applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED