Patient Care Technician - 9 West Unit - FT

Carilion Clinic • Roanoke, VA

1d • $17 - $24 • Onsite

About The Position

The Patient Care Technician works as a key member of the health care team, performing basic clerical and technical clinical services that support patient care, cleanliness, safety, and comfort. The role provides basic nursing care and advanced technical skills for specified age groups, assists patients with activities of daily living, and documents and reports observations to licensed staff. The position is based on 9 West, a 27-bed unit primarily serving elective orthopedic spine and joint surgery patients and also caring for trauma, neurosurgery, urology, and other surgery and medicine patients. The position may support multiple nursing units or Carilion facilities and involves interacting with patients, families, visitors, clinicians, and staff in a fast-paced patient care environment.

The position is full-time and works evening/night shifts, including every other weekend and rotating holidays. The successful candidate must attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks. A $7,500 sign-on bonus is available to eligible external candidates under applicable guidelines.

The role may include one-on-one care for patients on suicide or safety precautions. Depending on competencies, duties may also include phlebotomy, nonsterile wound dressing care, replacing or removing saline locks, and colostomy bag changes. Employees must maintain confidentiality and may be exposed to infectious diseases, biohazardous or hazardous materials, regulated medical waste, and combative patients.

Requirements

• High school diploma or equivalent education.
• Effective interpersonal, communication, and teamwork skills.
• Successful completion of position orientation and competency validation.
• AHA BLS-HCP certification required within six months of hire.
• Ability to attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.
• Ability to prioritize and manage time in a fast-paced environment.
• If assigned patient-care tasks, ability to apply life-span growth and development principles, recognize and report patient-status data, identify age-specific needs, and provide care according to departmental policies and procedures.
• Ability to meet the physical demands of the position, including lifting, prolonged standing, bending, pushing, pulling, reaching, and walking.

Nice To Haves

• Previous direct patient care experience preferred.
• Certified Nursing Assistant certification preferred; required if working in a critical access facility.

Responsibilities

• Provide basic nursing care and specified advanced technical skills, including measuring blood pressure, oxygen levels, and temperature.
• Assist patients of all sexes and genders with bathing, meals, toileting, ambulation, and other activities of daily living.
• Document and report patient observations and status information to licensed staff.
• Provide one-on-one observation for patients on suicide or safety precautions when assigned and appropriately competent.
• Transport patients, supplies, specimens, and equipment within the facility.
• Contribute to performance improvement activities and participate in unit quality surveillance, shared governance, and organizational councils or committees.
• Use the electronic medical record competently and assist with chart audits.
• Lead unit huddles when assigned and participate in interdepartmental patient rounds.
• Support unit staffing, including covering lunch assignments.
• Review medical records for outstanding orders and notify nurses about stat orders and medication changes.
• Order, stock, organize, and maintain department supplies and equipment.
• Assist patients and visitors with way-finding, registration, and other customer service needs; welcome them and model service excellence.
• Answer and screen telephone and patient-call-system communications, route calls, and accurately take messages.
• Clean unit equipment between patients, gather supplies needed to operate equipment, maintain general office equipment, and follow procedures for timely repairs.
• Support timely admission, transfer, and discharge processes and coordinate patient flow using unit-specific software and the Intranet.
• Monitor waiting and break room cleanliness and perform safety and environmental rounds with unit and multidisciplinary team members.
• Assist with regulatory compliance tasks, such as refrigerator and glucose-meter checks, equipment-room storage, and assigned code-cart checks.
• Perform competency-dependent tasks such as phlebotomy, nonsterile wound dressing changes, replacing or removing saline locks, and colostomy bag changes.
• Suggest cost-containment initiatives and follow established guidelines and procedures.
• Maintain patient, staff, and customer confidentiality.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years.
• Voluntary 403(b).
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.
• A $7,500 sign-on bonus is available to eligible external candidates under applicable guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED