Patient Care Technician (PCT) - Telemetry - Mary Immaculate Hospital

Bon Secours Mercy Health•Newport News, VA
•$17 - $25•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization’s policies, procedures, and guidelines. The position is in the Med/Surg Telemetry Unit at Mary Immaculate Hospital and is scheduled for 36 hours per week on evenings/nights. The PCT provides basic patient care, including comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility. The role also includes reporting patient changes and concerns to nurses, delivering customer service, documenting care accurately and promptly, participating in handoffs, and carrying out delegated tasks after competency is validated. The PCT promotes safe and independent movement and daily activity, and individualizes care based on patients’ interests and hobbies.

Requirements

  • BLS Basic Life Support certification; the posting specifies American Heart Association BLS for Healthcare Provider prior to hire at RSFH, and states BLS is preferred upon hire at BSMH locations but must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one listed pathway is required: nursing aide training; applicable STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one listed pathway is required: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • Some listed RSF pathways require graduation from an accredited high school or GED equivalency examination and successful completion of the RSF PCT Training Program upon hire; pathways include being a current Roper St. Francis teammate or holding current CMA certification.
  • Currently enrolled in or graduated from an Associate’s or Bachelor’s degree program in any field is another listed pathway, with no experience requirement; the RSF PCT Training Program must be completed upon hire.
  • Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team.
  • Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting applied to is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service