Patient Care Technician (PCT) - Nursing Float Pool - Mary Immaculate Hospital

Bon Secours Mercy Health•Newport News, VA
•$17 - $25

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional and in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Nursing Float Pool at Mary Immaculate Hospital and is scheduled for 36 hours per week on evenings/nights. The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility and other unit-based duties. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in handoffs, and completes delegated tasks after competency validation. Care should promote safety and independence and be individualized to patients’ interests and hobbies. The position requires a qualifying nursing aide, nurse aide, clinical education, certification, or relevant clinical experience pathway, depending on the applicable Bon Secours or Roper St. Francis location criteria. Additional listed pathways include current teammate or medical assistant status, or enrollment in or graduation from an associate’s or bachelor’s program, with completion of the RSF PCT Training Program where specified. Recent experience in an acute care, physician’s office, home health/hospice, or long-term care setting is preferred. EPIC EHR training is also preferred.

Requirements

  • BLS Basic Life Support certification: American Heart Association BLS for Healthcare Providers is required before hire at RSFH; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete one of the listed pathways: a nursing aide training program; applicable STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete one of the listed pathways: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For one listed pathway, be a high school or GED graduate and a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
  • For one listed pathway, be a high school or GED graduate and currently certified as a Certified Medical Assistant (CMA), and successfully complete the RSF PCT Training Program upon hire.
  • For one listed pathway, be currently enrolled in or a graduate of an associate’s or bachelor’s degree program in any field; no experience is required, and the RSF PCT Training Program must be completed upon hire.
  • Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team and use clinical technology.
  • Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and assist with ambulation and mobility.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
  • Act as a liaison between patients and nurses by reporting patient changes and concerns.
  • Provide customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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