Patient Care Technican (PCT) - Telemetry - Mary Immaculate Hospital

Bon Secours Mercy Health•Newport News, VA
•Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional in the Med/Surg Telemetry Unit at Mary Immaculate Hospital. The role includes cleaning and sanitizing patient rooms, monitoring patients’ health and vital signs, and helping patients with basic needs such as feeding and grooming. The PCT provides care and comfort, personal care and hygiene, vital-sign measurement, mobility assistance, and unit-based specialty duties. The technician reports patient changes or concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency is validated. The PCT uses safe therapeutic transfer techniques, promotes patients’ independence, and individualizes care based on patients’ interests and hobbies.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing where required for Ohio long-term care; CNA certification; nursing aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care; BLS is preferred upon hire.
  • Demonstrate problem-solving skills and excellent communication and interpersonal skills.
  • Engage professionally with staff and patients.
  • Be able to act proactively in a rapidly changing environment.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where applying is preferred.
  • EPIC Electronic Health Record (EHR) training.
  • BLS certification upon hire.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Clean and sanitize patients’ rooms and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay and incentives
  • Referral bonuses
  • 403(b) with employer contributions, when eligible
  • Medical, dental, vision, and prescription coverage
  • HSA/FSA options
  • Life insurance
  • Mental health resources and discounts
  • Paid time off
  • Parental and FMLA leave
  • Short- and long-term disability
  • Backup care for children and elders
  • Tuition assistance
  • Professional development and continuing education support
  • Up to $2,000 sign-on bonus available
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