Patient Care Technician - Med-Surg Unit - St. Anne Hospital

Mercy Health • Toledo, OH

21h • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable regulations and the organization’s policies, procedures, and guidelines. The role is in the Med-Surg Unit at St. Anne Hospital and is scheduled for night shifts. The position provides basic care and comfort, supports patients’ safety and independence, communicates concerns to nurses, and documents care accurately.

The description lists several alternate qualification pathways depending on the Mercy Health location. Required qualifications include BLS Basic Life Support and completion of an approved nursing aide program, nurse aide certification or testing, qualifying nursing coursework and clinical experience, relevant clinical experience, or another listed pathway. Some pathways require successful completion of the RSF PCT Training Program upon hire. Recent experience in an acute care, physician’s office, home health/hospice, or long-term-care setting is preferred. EPIC EHR training is also preferred.

Mercy Health describes benefits that may vary by market and employment status, including compensation incentives, retirement contributions, insurance coverage, leave, care support, and education and development assistance.

Requirements

• BLS Basic Life Support; the posting specifies American Heart Association BLS for Healthcare Provider before hire at RSFH, and an approved-source BLS certification before direct patient care at BSMH locations.
• For BSMH locations, completion of at least one listed pathway: a nursing aide training program; STNA certification when required for Ohio long-term care, CNA certification, nurse aide state testing, or a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one listed pathway: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• One listed alternate pathway is graduation from an accredited high school or GED equivalency and current status as a Roper St. Francis teammate, with successful completion of the RSF PCT Training Program upon hire.
• One listed alternate pathway is graduation from an accredited high school or GED equivalency and current CMA certification, with successful completion of the RSF PCT Training Program upon hire.
• One listed alternate pathway is current enrollment in or graduation from an associate’s or bachelor’s degree program in any field, with no experience requirement, and successful completion of the RSF PCT Training Program upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and assist with ambulation and patient mobility.
• Ability to use clinical technology.
• Compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.
• The posting specifies high school graduation or GED for the listed Roper St. Francis teammate and CMA qualification pathways.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health/hospice, or a long-term-care facility, preferably in the setting where the applicant is applying.
• EPIC Electronic Health Record (EHR) training.
• BLS Basic Life Support preferred upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-off and reporting of pertinent patient and departmental information at arrival and departure.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that foster independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Complete other job-related duties as required by a supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.
• Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed