Patient Care Technician (PCT) – St. Anne Hospital

Mercy Health•Toledo, OH
•Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting with basic needs such as feeding and grooming. The position is in the Coronary Care Unit at St. Anne Hospital and is scheduled for 24 hours per week on the day shift. The PCT provides basic patient care and comfort, measures vital signs, assists with personal care, hygiene and mobility, and performs unit-based specialty duties. The technician communicates patient changes or concerns to nurses, documents care accurately and promptly when applicable, and participates in hand-off reports. The role also involves completing delegated tasks after competency validation, using safe therapeutic transfer techniques, encouraging patient independence, and individualizing care around patients’ interests and hobbies. Professional customer service is expected when interacting with patients, families, visitors, staff and employees.

Requirements

  • Completion of a nursing aide training program; or successful STNA, CNA or nursing aide state testing; or completion of a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • BLS Basic Life Support certification from an approved source before providing direct patient care.
  • Problem-solving skills and excellent communication and interpersonal skills.
  • Ability to engage professionally with staff and patients.
  • Ability to be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, comfort, personal care and hygiene, and measure vital signs.
  • Assist patients with mobility and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns.
  • Provide high-level customer service to patients, families, visitors and employees.
  • Document patient care accurately, precisely and in a timely manner when applicable.
  • Participate in hand-off reports about pertinent patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms and assist patients with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development and continuing education support.
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