Patient Care Technician - Med-Surg Unit - St. Charles Hospital

Mercy Health BSMH • Oregon, OH

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role includes basic patient care, communication with the nursing team, documentation, and support for patients’ independence, mobility, comfort, and safety.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete one of the listed qualifications: a nursing aide training program; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete one of the listed qualifications: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For one listed RSF pathway, be a graduate of an accredited high school or hold a GED, be a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
• For another listed RSF pathway, be a graduate of an accredited high school or hold a GED, have current Certified Medical Assistant (CMA) certification, and successfully complete the RSF PCT Training Program upon hire.
• An associate’s or bachelor’s degree in any field, either in progress or completed, qualifies under a listed pathway with no experience requirement; the RSF PCT Training Program must be completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Know and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology.
• Provide care using a compassionate, relationship-based approach.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Complete accurate, precise, and timely patient-care documentation when applicable.
• Participate in hand-offs and report pertinent information about patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED