Patient Care Technician (PCT) - Med Surg Unit - St. Francis Downtown

Bon Secours Health System • Greenville, SC

20h • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and the organization’s policies, procedures, and guidelines. The role is in the Med/Surg Unit at St. Francis Downtown and is scheduled for 36 hours per week on the day shift.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, and unit-based specialty duties, and supports patients in maintaining as much independence as possible. The PCT communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in hand-offs, and performs delegated tasks after competency is validated. Care is individualized to patients’ interests and hobbies. The role also emphasizes customer service, patient safety, teamwork, and compassionate, relationship-based care.

Requirements

• BLS Basic Life Support: An American Heart Association BLS for Healthcare Provider certification is required before hire at RSFH. For BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before providing direct patient care.
• For BSMH locations, complete at least one qualifying pathway: nursing aide training; applicable nurse aide testing or certification (including STNA where required for Ohio long-term care); a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one qualifying pathway: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Qualifying alternatives include being a current Roper St. Francis teammate with an accredited high school diploma or GED and completing the RSF PCT Training Program upon hire; holding a current CMA certification with an accredited high school diploma or GED and completing that program upon hire; or being enrolled in or having graduated from an associate’s or bachelor’s degree program in any field, with no experience requirement, and completing that program upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; and assist with bowel and bladder elimination, ambulation, and mobility.
• Ability to use clinical technology.
• Compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and mobility assistance, including unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED