Patient Care Technician (PCT) - St. Francis Downtown

Bon Secours Health System•Greenville, SC

20h

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable federal, state, and local regulations and the organization’s policies, procedures, and guidelines. The role is in the Intermediate / PCU / Telemetry Unit at St. Francis Downtown and is scheduled for 36 hours per week on the night shift. The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists with feeding, hydration, mobility, and activities of daily living. The technician communicates changes and concerns to the nurse, documents patient care accurately and promptly, participates in handoffs, and performs delegated tasks after competency validation. Care should support patient safety, independence, and individual interests and preferences. The role requires clear communication, teamwork, adherence to patient and infection-prevention safety practices, patient data collection and documentation, and compassionate, relationship-based care. Candidates must have the specified nursing aide training, certification, nursing coursework and clinical experience, or relevant clinical experience. Recent experience in a relevant care setting and EPIC EHR training are preferred.

Requirements

Hold current BLS Basic Life Support certification from the American Heart Association for Healthcare Providers prior to hire at RSFH; at BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
For BSMH locations, complete a nursing aide training program; or hold STNA certification where required for Ohio long-term care, CNA certification, or nurse aide state testing; or have completed a nursing program with one clinical nursing course and one clinical rotation; or have one year of relevant clinical-setting experience.
Ability to communicate clearly with other members of the healthcare team.
Ability to understand and follow healthcare team directions.
Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
Knowledge and demonstration of infection prevention and transmission-based precautions.
Understanding of clerical duties and office-based technology.
Ability to work as part of a team.
Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
Ability to provide basic hygiene and activities of daily living care.
Ability to assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
Ability to use clinical technology.
Compassionate, relationship-based approach to care.
Accountability for completing assigned tasks.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the candidate is applying is preferred.
EPIC Electronic Health Record (EHR) training.

Responsibilities

Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, and unit-based specialty duties.
Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
Act as a liaison between patients and nurses by reporting changes and concerns.
Provide high-level customer service to patients, families, visitors, and employees.
Document patient care accurately, precisely, and in a timely manner when applicable.
Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
Perform delegated tasks after competency has been validated.
Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living.
Escalate concerns through the chain of command.