Patient Care Technician - Med-Surg Unit - St. Charles Hospital

Mercy Health • Oregon, OH

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable federal, state, and local regulations and the organization’s policies, procedures, and guidelines. The role is in the Med-Surg Unit at Mercy St. Charles Hospital and is scheduled for 24 hours per week on day shifts.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, feeding, hydration, nutrition, and bowel and bladder elimination, and performs unit-based specialty duties. The technician supports patient independence and safety, communicates concerns and changes to the nurse, documents patient care accurately and promptly, and participates in hand-offs. Care is individualized to patients’ interests and hobbies. The position also requires completion of delegated tasks after competency validation and a compassionate, relationship-based approach to care.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required prior to hire at RSFH; at BSMH locations it is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, meet at least one of the listed pathways: successfully complete a nursing aide training program; pass STNA testing (required if OH LTC), CNA certification, or nurse aide state testing; complete a nursing program with one clinical nursing course and one clinical rotation; or have one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, meet at least one of the listed pathways: successfully complete a nursing aide training program; pass STNA, CNA, or nurse aide state testing; complete one clinical nursing course and one clinical rotation in a nursing degree program; or have one year of relevant clinical-setting experience.
• For the listed Roper St. Francis teammate pathway, be a graduate of an accredited high school or hold a GED equivalency and be a current Roper St. Francis teammate; successfully complete the RSF PCT Training Program upon hire.
• For the listed certified medical assistant pathway, be a graduate of an accredited high school or hold a GED equivalency and have current CMA certification; successfully complete the RSF PCT Training Program upon hire.
• For the listed associate’s or bachelor’s degree pathway, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required, and the RSF PCT Training Program must be successfully completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work as part of a team and use clinical technology.
• Demonstrate basic hygiene and activities-of-daily-living care skills.
• Use a compassionate, relationship-based approach in care activities.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, comfort, personal care, hygiene, and vital-sign measurement, including unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent information about patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Collect and document patient data, including vital signs, intake and output, and changes in condition.
• Follow patient and healthcare safety standards and infection-prevention and transmission-based precautions.
• Escalate concerns through the chain of command and complete assigned tasks accountably.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED