Patient Care Technician - Pediatrics Unit - FT

Carilion Clinic•Roanoke, VA

1d•$17 - $24•Onsite

About The Position

The Patient Care Technician is a member of the healthcare team who provides basic nursing care and technical and clerical services that support patients’ care, cleanliness, safety, and comfort. The role serves pediatric patients from birth through age 18, assisting with activities of daily living such as bathing, meals, toileting, and ambulation; taking vital signs; and documenting and reporting observations to licensed staff. Depending on competencies, duties may also include phlebotomy, nonsterile wound dressings, saline-lock replacement and removal, and colostomy bag changes. The role may involve one-on-one care for patients on suicide or safety precautions. The position also supports unit operations, including patient transport and flow, admissions, transfers and discharges, supply management, equipment processing, clerical tasks, customer service, telephone coverage, quality and safety activities, and regulatory compliance. The technician works collaboratively with patients, families, visitors, physicians, licensed staff, and other departments, maintaining confidentiality and following established procedures. Work is performed in a fast-paced patient-care environment and may require support for multiple units or facilities. This is a full-time position on a day/evening/night schedule, with every other weekend and rotating coverage. Required orientation classes take place during daytime hours, Monday through Friday, 8 a.m. to 5 p.m., for the first two weeks.

Requirements

High school diploma or equivalent education.
Effective interpersonal, communication, and teamwork skills.
Successful completion of position orientation and competency validation.
AHA BLS-HCP certification required within six months of hire.
Ability to prioritize and manage time in a fast-paced environment.
Ability to attend mandatory daytime orientation classes Monday through Friday, 8 a.m. to 5 p.m., during the first two weeks.

Nice To Haves

Previous experience in direct patient care.
Certified Nursing Assistant certification; required if working in a critical access facility.

Responsibilities

Provide basic nursing care and age-appropriate technical services according to established standards and departmental procedures.
Assist patients with activities of daily living, including bathing, meals, toileting, and ambulation.
Take patient blood pressure, oxygen levels, and temperature; document observations and report them to licensed staff.
Provide one-on-one care for patients on suicide or safety precautions when assigned and appropriately competent.
Transport patients, supplies, specimens, and equipment within the facility.
Support unit quality-improvement activities, quality surveillance, shared governance, and organizational councils or committees.
Use the electronic medical record competently and assist with chart audits.
Review medical records for outstanding orders and notify nurses about stat orders and medication changes.
Assist with unit staff scheduling, including covering lunch assignments; lead unit huddles or participate in interdepartmental rounds as assigned.
Order, stock, and organize unit supplies and equipment.
Welcome and assist patients and visitors, help with way-finding and registration, answer phones, screen and route calls, and take accurate messages.
Process equipment between patients, clean unit-based equipment, gather supplies, operate and maintain general office equipment, and follow procedures for timely repairs.
Help coordinate patient flow and timely admission, transfer, and discharge processes using unit software and the Intranet.
Monitor waiting and break room cleanliness and participate in safety and environmental rounds.
Assist with regulatory compliance, including assigned checks of refrigerators, glucose meters, equipment storage, and code carts.
Perform phlebotomy, nonsterile wound dressings, saline-lock replacement or removal, or colostomy bag changes when competent and assigned.
Maintain patient, staff, and customer confidentiality and suggest cost-containment initiatives.