Patient Care Technician - Medical Surgical Telemetry - Highland Park Hospital

Endeavor Health•Highland Park, IL

2d•$20 - $29•Onsite

About The Position

The Patient Care Technician (PCT), under the direction of a Registered Nurse (RN) or Licensed Practicing Nurse (LPN) and according to established procedures, performs patient care tasks and procedures necessary to support patients’ care, comfort, and safety. The PCT provides care appropriate to the ages of patients on the assigned unit and supports Endeavor Health’s mission, vision, and values by helping deliver compassionate, excellent service. The role is in Medical Surgical Telemetry at Highland Park Hospital. It is a full-time evening-shift position, 36 hours, with rotating weekends. The PCT interacts with patients and visitors, assists with basic nursing care and activities of daily living, supports patient movement and transfers, helps with admissions, discharges, and transfers, and performs and documents assigned procedures and measurements under nursing direction. The position also includes unit support duties and may include remaining with a patient as a safety companion or observer. The work involves sustained attention and manual dexterity, patient interaction and charting, and potential exposure to blood, body fluids, chemicals, and other hazards. The employee must be able to work under pressure and, in clinical settings, use appropriate patient movement equipment for non-emergency transfers. In urgent situations, the employee may need to assist with lifting up to 50 pounds and may need to wear an N95 mask or PAPR and other PPE.

Requirements

Eligible to work in the United States.
Current BLS certification for the Healthcare Provider issued by the American Heart Association.
Excellent interpersonal skills, including teamwork, prioritization, and the ability to receive and follow through on directions.
Demonstrated concern for and commitment to the welfare of patients and families.
Basic computer skills.
Attend an in-depth orientation regarding patient-care skill tasks and observe fire, safety, and patient experience standards.
Ability to meet the physical and work-environment demands described for the position, with reasonable accommodations as applicable.

Nice To Haves

Completion of an accredited certified nursing assistant (CNA) training course.
Completion of at least one nursing clinical rotation in medical or surgical nursing.

Responsibilities

Interact with patients and visitors, answer patient call lights and phones, assist visitors, and perform purposeful hourly rounds on assigned patients.
Assist with patient ambulation, transfers, lifting, and repositioning using safe patient-handling skills and equipment.
Provide basic care under RN/LPN supervision, including assistance with bathing, grooming, oral care, eating, feeding, bedpan or urinal use, positioning, bed making, and responding to call lights.
Assist with room setup, welcome and orient new patients and families, and support patient discharges and transfers.
Transport or escort patients safely to their destination and keep patients updated.
Complete and document assigned care activities, including activities of daily living, vital signs, weights, intake and output, and calorie counts, according to policy.
Explain and perform procedures such as urinary catheter removal, ECGs, wound care, and dressing changes under nursing direction.
Notify appropriate personnel about patient responses, questions, or skin integrity concerns.
Collect non-sterile specimens, including routine urinalysis and stool specimens.
Perform point-of-care blood sugar testing under the direction of a nurse.
Remain with a patient as a care companion, sitter, or observer when requested by an RN or LPN to help maintain patient safety.
Support the nursing team with indirect care tasks, such as restocking equipment and linens and cleaning equipment.
Perform unit support duties, including answering and relaying calls, filing and maintaining records, and retrieving or delivering supplies, specimens, instruments, and test results.
Follow patient and staff safety procedures, fire and safety procedures, and patient experience standards.