Patient Care Technician - Medical/Surgical

MyMichigan Health•Clare, MI

About The Position

The Patient Care Technician works under the supervision of a Registered Nurse, performing and assisting with individual activities of daily living and certain patient-care treatments as directed by the nurse and in accordance with established policies, procedures, and guidelines. The role supports a clean, safe, and orderly unit; organizes and provides basic care for assigned patients; documents treatments and pertinent observations; and reports completed tasks to the care team. The technician provides age-specific care according to department standards and supports the hospital’s mission, goals, policies, and nursing standards. The position requires following hospital emergency procedures, helping maintain a safe and secure patient environment, and demonstrating professionalism and courtesy. Employees must demonstrate competency in Microsoft Windows and may be required to participate in additional learning opportunities. Other duties may be assigned.

Requirements

High school diploma or GED.
BLS (Basic Life Support) certification from AHA within 3 months of hire or transfer.
Must hold an internal MidMichigan Health Patient Care Technician certification, or qualify through an accepted credential or education pathway: current Michigan CNA registry document; EMT certification culminating in Michigan licensure; completion of an accredited LPN program culminating in Michigan licensure; or successful completion of one semester of nursing clinical education in an accredited Registered Nurse program. Accepted Medical Assistant credentials include RMA through AMT, CMA through AAMA, or an equivalent credential such as CCMA. An internal PCT certification opportunity is offered to current PCTs with an expired CNA or EMT certification or lapsed LPN license.
TEAM ADVANCED (Techniques for Effective Aggression Management) certification within 6 months of hire or transfer; employees in the position on or before 12/31/2023 have 24 months to complete it.
Knowledge of reading, writing, mathematics, computer skills, and medical terminology.
Interpersonal skills to communicate successfully with individuals and groups and to explain ideas and concepts clearly to people at all levels.
Complete mandatory tuberculosis testing as required.
Complete annual mandatory OSHA training according to the Exposure Control Plan.
Able to wear required personal protective equipment, including latex materials or an appropriate substitute.
Able to move freely about the facility, with or without an assistive device, and perform the job functions described.
Adequate overall vision and hearing, with or without assistive devices.
Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
Overall dexterity, including handling, reaching, grasping, fingering, and feeling; these movements may be repeated regularly or frequently.
Physical demand level is light: occasional lifting or carrying of 11–20 lbs.; frequent handling of 10 lbs. and/or walking, standing, or pushing/pulling arm or leg controls.

Responsibilities

Maintain a clean, safe, and orderly unit.
Under the nurse’s direction, prioritize and organize care for assigned patients and perform basic nurse’s aide skills according to orientation, competencies, policies, and procedures.
Document treatments and pertinent observations in the patient’s chart and report completed tasks to the team.
Provide for the age-specific needs of the population served according to department standards and policies/procedures.
Perform according to procedure during hospital emergency situations.
Help provide and ensure a safe and secure environment for patients.
Demonstrate professionalism and courtesy and provide excellent customer service.
Support the mission, goals, policies, and standards of nursing.
Recognize, support, and implement hospital and unit policies and work rules.
Demonstrate competency in Microsoft Windows and participate in further learning opportunities as required.
Perform miscellaneous duties as assigned.