Patient Care Technician Medical Surgical

Allina Health•Cambridge, MA
•$22 - $29•Onsite

About The Position

The Patient Care Technician provides basic direct and indirect patient care under the direct supervision of a Registered Nurse or Physician. The role includes observing, collecting, and documenting patient health-status information; assisting with activities of daily living, mobility, transfers, and comfort; responding to call lights; and performing clerical and patient-flow duties. The position is in the Medical Surgical Unit and is listed as 0.6 FTE (48 hours per two-week pay period), with a combination of 8- and 12-hour day/evening shifts and an every-third-weekend rotation.

Requirements

  • Meet one age requirement: be at least 18 years old, or be 17 years old with a high school diploma or GED.
  • Meet one patient-care preparation requirement: complete one semester of clinical rotations with an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient-care experience.
  • Meet at least one BLS requirement: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training within 30 days of hire.

Responsibilities

  • Observe, collect, and document health-status data and measurements, including temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
  • Immediately report observations or health-status data outside normal limits or significant changes to the RN.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, as directed by the Registered Nurse.
  • Perform assigned personal care and other interventions according to procedure requirements and documentation guidelines.
  • Respond promptly to call lights for assigned and other patients.
  • Assist with ambulation, transfers, positioning, range of motion, patient movement, rooming, and transport according to activity orders and patient needs.
  • Support patient comfort and skin integrity, and address population-specific patient needs.
  • Assist patients, families, and visitors with wayfinding throughout the unit and facility.
  • Complete admission, discharge, and transfer functions according to system workflow.
  • Distribute and set up water, snacks, and patient trays, and assist patients as needed.
  • Perform clerical duties, assist with patient registration, and process physician orders accurately and promptly.
  • Document relevant patient information and care to support accurate billing.
  • Transport medication from the unit's tube system to a secure location according to facility standards.
  • Clarify, communicate, prioritize, and transcribe written orders using the Electronic Medical Record system workflow.
  • May order, validate, and store supplies and patient education materials; print Release of Information packets for discharge; review authorization forms and obtain signatures; and schedule procedures or appointments.
  • Promote a safe environment for patients, visitors, and employees; protect people from injury during transfers, lifts, and transports using proper equipment and body mechanics.
  • Report environmental risks or equipment malfunctions and use equipment according to policies, procedures, and manufacturer directions or standards.
  • Participate in quality-improvement activities to evaluate and improve patient care.
  • May handle hazardous waste, including identifying, segregating, and disposing of it, maintaining container integrity, and knowing emergency response procedures for spills, fires, and evacuations.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage
  • PTO/time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program
  • Well-being dollars, dedicated well-being navigators, and well-being programs and resources
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