Patient Care Tech

Community Bridges, INC•Benson, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency serving individuals experiencing crisis, opioid use disorder, homelessness, and mental illness through residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. The Patient Care Technician (PCT) is a member of a multidisciplinary treatment team providing direct care to behavioral health patients under the medical direction of a Registered Nurse (RN), either in person or by telephone. The role focuses on direct patient care as directed and delegated by the RN, Milieu Lead, Operation Supervisor, Operations Administrator, or Program Manager. The PCT is also responsible for unit safety, including identifying environmental and patient-specific safety concerns and escalating them to the RN, RN Supervisor, Operation Supervisor, or designee as needed.

Requirements

  • High school diploma or GED required.
  • At least 6 months of healthcare-related experience providing adequate exposure to behavioral and medical crisis situations.
  • Pool PCT positions require 3–5 years of healthcare-related experience providing adequate exposure to behavioral and medical crisis situations.
  • Float PCT positions require 5–7 years of healthcare-related experience providing adequate exposure to behavioral and medical crisis situations.
  • Equivalent combinations of education and experience may be considered.

Nice To Haves

  • Associate degree or higher preferred.

Responsibilities

  • Provide direct care to behavioral health patients as directed and delegated by designated clinical and operational staff.
  • Contribute as a member of the multidisciplinary treatment team under the medical direction of a Registered Nurse, in person or telephonically.
  • Maintain the safety of the assigned unit by identifying environmental and patient-specific safety concerns.
  • Escalate safety concerns to the RN, RN Supervisor, Operation Supervisor, or designee as needed.

Benefits

  • Generous paid time off accrual, described as a five-week PTO plan.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Supplemental insurance plans
  • Hospital indemnity and critical illness coverage
  • Pet insurance
  • Dependent care savings
  • Healthcare savings
  • 401(k) with employer match; 100% vested upon enrollment
  • Wellness programs
  • Tuition reimbursement and scholarship programs
  • Incentives
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