Patient Care Technician (PCT) - Medical Telemetry Unit - The Jewish Hospital - PRN

Mercy Health • Cincinnati, OH

11d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. This role is in the Medical Telemetry Unit at The Jewish Hospital.

The PCT provides basic patient care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility. The technician communicates patient changes and concerns to nurses, documents care when applicable, participates in handoffs, and performs delegated tasks after competency is validated. Care is individualized to encourage patient independence, interests, and hobbies while promoting safety. The role also requires customer service for patients, families, visitors, and employees.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; it is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For specified RSF PCT Training Program pathways: be a graduate of an accredited high school or have a GED equivalency; qualifying pathways include being a current Roper St. Francis teammate, holding current CMA certification, or being enrolled in or a graduate of an associate’s or bachelor’s degree program in any field. Successful completion of the RSF PCT Training Program upon hire is required for these pathways.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; support bowel and bladder elimination; and assist with ambulation and patient mobility.
• Ability to use clinical technology.
• A compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training is preferred.
• BLS Basic Life Support certification is preferred upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Communicate patient changes and concerns to the nurse.
• Provide high-level customer service to patients, patients’ families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed