About The Position

The Patient Care Technician provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, feeding, hydration, and other activities of daily living, and performs unit-based specialty duties. The PCT supports patient independence and safety, communicates patient changes and concerns to the nurse, documents care accurately and promptly, and participates in handoffs. The technician also provides high-level customer service to patients, families, visitors, and employees and completes delegated tasks after competency has been validated. The position is in the Medical Telemetry Unit at The Jewish Hospital and is PRN, with day and night shifts listed.

Requirements

  • BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or Nurse Aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or Nurse Aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • Ability to clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and mobility.
  • Ability to use clinical technology and provide compassionate, relationship-based care.
  • Accountability for completing assigned tasks and escalating concerns through the chain of command.
  • Some listed pathways require completion of the RSF PCT Training Program upon hire.
  • High school graduate or GED equivalency is specified for certain Roper St. Francis Healthcare eligibility pathways.

Nice To Haves

  • Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care, hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that support safety and independence.
  • Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
  • Act as a liaison between the patient and nurse by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoff and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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