Patient Care Technician (PCT) - Medical Telemetry Unit - The Jewish Hospital - PRN

Mercy Health BSMH • Deer Park, OH

8d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is based in the Medical Telemetry Unit at The Jewish Hospital and is listed as PRN.

The PCT provides basic patient care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, elimination, and mobility, and performs unit-based specialty duties. The technician communicates patient changes and concerns to nursing staff, documents care accurately and promptly, participates in hand-offs, and completes delegated tasks after competency validation. Care should promote patient safety, independence, and individual interests.

The role requires an applicable nursing aide, nurse aide, clinical education, certification, experience, or training-program pathway as specified for the relevant Mercy Health location. BLS certification is required before hire at RSFH and preferred upon hire at BSMH locations, with completion from an approved source required before direct patient care. Recent experience in an acute care, physician’s office, home health or hospice, or long-term care setting is preferred.

Requirements

• BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations, and must be obtained from an approved source before direct patient care.
• For BSMH locations, completion of at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For specified Roper St. Francis pathways, graduation from an accredited high school or GED equivalency is required; the listed pathways include being a current Roper St. Francis teammate or holding current CMA certification, and require successful completion of the RSF PCT Training Program upon hire.
• For the listed associate’s or bachelor’s degree pathway, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required, and successful completion of the RSF PCT Training Program upon hire is required.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Know and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care.
• Use clinical technology and demonstrate accountability for assigned tasks.
• Bring a compassionate, relationship-based approach to care.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, and assistance with mobility and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, their families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living as needed.
• Escalate concerns through the chain of command.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED