Patient Care Technician (PCT) - Nursing Float Pool - Mary Immaculate Hospital

Bon Secours Mercy Health • Newport News, VA

8d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable regulations and the organization’s policies and procedures. The role supports patient comfort, safety, independence, and communication with the healthcare team in the Nursing Float Pool at Mary Immaculate Hospital.

The PCT provides basic care, measures vital signs, assists with personal hygiene, mobility, feeding, hydration, and other delegated tasks, and documents patient care accurately and promptly. The technician reports patient changes or concerns to the nurse, participates in handoffs, uses safe therapeutic transfer techniques, and delivers compassionate, individualized, relationship-based care. Scheduled weekly hours are 36, with an evening/night shift.

Requirements

• BLS Basic Life Support certification: For BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before providing direct patient care; the posting specifies American Heart Association BLS for Healthcare Providers prior to hire at RSFH.
• Complete one of the stated qualifying pathways for BSMH locations: nursing aide training; STNA, CNA, or Nurse Aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete one of the stated qualifying pathways: nursing aide training; STNA, CNA, or Nurse Aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Meet one of the additional stated qualification pathways: accredited high school graduation or GED equivalency and current Roper St. Francis teammate status; accredited high school graduation or GED equivalency and current CMA certification; or current enrollment in or graduation from an associate’s or bachelor’s degree program in any field. The posting specifies successful completion of the RSF PCT Training Program upon hire for these pathways.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Understand infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work as part of a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
• Demonstrate basic hygiene and activities-of-daily-living care, assist with feeding and hydration, bowel and bladder elimination, and ambulation and patient mobility.
• Use clinical technology and demonstrate a compassionate, relationship-based approach to care.
• Be accountable for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where the applicant is applying.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, and hygiene.
• Assist patients with mobility, including unit-based specialty duties, and use therapeutic transfer techniques that promote safety and independence.
• Report patient changes and concerns to the nurse and act as a liaison between patients and nurses.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible and individualize care based on patient interests and hobbies.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, and activities of daily living.
• Escalate concerns through the appropriate chain of command.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance.
• Mental health resources and discounts.
• Paid time off.
• Parental and FMLA leave.
• Short- and long-term disability.
• Backup care for children and elders.
• Tuition assistance.
• Professional development and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED