About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. In the Intensive Care Unit at St. Francis Eastside, the PCT helps maintain a safe, comfortable environment; monitors patients’ health and vital signs; assists with basic needs such as feeding and grooming; and performs unit-based specialty duties. The role also involves supporting patient mobility and independence, communicating patient concerns to nurses, and providing attentive service to patients, families, visitors, and employees.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing where required for Ohio long-term care; CNA certification; nurses aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.
  • Demonstrate problem-solving skills and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Be proactive in a rapidly changing environment.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the candidate is applying is preferred.
  • BLS certification upon hire.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in hand-off reports about pertinent patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions, when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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