About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. In the Intensive Care Unit at St. Francis Eastside, the PCT helps with patients’ basic needs, monitors health and vital signs, and sanitizes and cleans patient rooms. The position includes providing comfort and personal care, assisting with hygiene and mobility, communicating changes or concerns to nurses, and documenting care accurately and promptly. The PCT supports safe, therapeutic transfers and encourages patients to do as much as possible independently. Care is individualized to patients’ interests and hobbies. The role also includes customer service, sharing pertinent information during hand-offs, and carrying out delegated tasks after competency has been validated.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing when required for Ohio long-term care; CNA certification; nurses aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.
  • Possess problem-solving skills and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Be able to act proactively in a rapidly changing environment.

Nice To Haves

  • BLS certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; preference for experience in the setting to which the applicant is applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Complete accurate, precise, and timely documentation when applicable.
  • Participate in hand-offs and report pertinent patient and departmental information upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support. Benefits may vary by market and employment status.
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