Patient Care Technician (PCT) - Med-Surg Unit - St. Francis Eastside

Bon Secours Mercy Health•Greenville, SC
•Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes cleaning and sanitizing patient rooms, monitoring patients’ health and vital signs, and assisting with basic needs such as feeding and grooming. The position is with the Med-Surg Unit at St. Francis Eastside; the listed department is Discharge Lounge - St. Francis Eastside. The PCT provides patient care and comfort, supports personal care and hygiene, assists with mobility, and carries out unit-based specialty duties. The technician communicates patient changes or concerns to nurses, documents care when applicable, and participates in hand-off reports. Delegated tasks may be performed after competency has been validated. Care should foster patient independence, safety, and be individualized to patients’ interests and hobbies.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing (required if OH LTC); CNA certification; nurse aide state testing; a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain BLS Basic Life Support certification from an approved source before providing direct patient care.
  • Demonstrate problem-solving, communication, and interpersonal skills.
  • Engage professionally with staff and patients.
  • Be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; preference for experience in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in hand-off reports about pertinent patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that foster independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Clean and sanitize patients’ rooms and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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