About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs such as feeding and grooming. The position is in the Med/Surg Unit at St. Francis Downtown.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing if required for Ohio long-term care; CNA certification; nursing aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Possess problem-solving skills and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Be able to act proactively in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire; it must be obtained from an approved source before providing direct patient care.
  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, and mobility assistance, including unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in hand-off reports about pertinent patient and departmental needs upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms.
  • Monitor patients’ health and vital signs and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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