Patient Care Technician (PCT) - Med-Surg Unit - St. Francis Eastside

Bon Secours Mercy Health • Greenville, SC

1d • Onsite

About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes maintaining clean and sanitized patient rooms, monitoring patients’ health and vital signs, and assisting with basic needs such as feeding and grooming. The position is with the Med-Surg Unit at St. Francis Eastside; the department is listed as Discharge Lounge – St. Francis Eastside.

The PCT provides patient care and comfort, measures vital signs, assists with personal care, hygiene, and mobility, and performs unit-based specialty duties. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly when applicable, and shares relevant information during handoffs. The role also involves safe therapeutic transfers, supporting patients’ independence, tailoring care to patients’ interests and hobbies, and providing professional customer service to patients, families, visitors, and employees. Delegated tasks may be performed after competency has been validated.

Requirements

• Successful completion of a nursing aide training program, or passing STNA state testing (required if Ohio long-term care), or CNA certification, or nurses aide state testing, or completion of a nursing program that included one clinical nursing course and one clinical rotation, or one year of relevant clinical-setting experience.
• Possess problem-solving skills and excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Ability to be proactive in a rapidly changing environment.
• BLS Basic Life Support certification must be obtained from an approved source before direct patient care.

Nice To Haves

• BLS Basic Life Support certification upon hire.
• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; preference for experience in the setting where applying.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care and comfort, including vital sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes or concerns.
• Provide customer service to patients, patients’ families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Sanitize and clean patients’ rooms, monitor health and vital signs, and assist with basic needs such as feeding and grooming.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed