Patient Care Technician/Senior Nursing Attendant-Central Nursing Service-Evening Shift (37.5 Hours)

NYU Langone Health • New York, NY

5d • Onsite

About The Position

NYU Langone Health is seeking a Patient Care Technician/Senior Nursing Attendant for Central Nursing Service. The successful candidate assists professional nurses with patient and family care by completing assigned tasks, providing competent, safe, and compassionate care, and supporting patients through hospitalization, procedures, and diagnostic testing. The role also helps maintain the safety and availability of supplies, equipment, and the care environment, while demonstrating NYU Langone Health Core Values.

Requirements

• High school diploma or equivalent.
• For the Patient Care Technician pathway: graduation from a PCT program and at least 6 months of hospital experience; or CNA program graduation, completion of EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
• For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least 6 months of relevant experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry.
• Complete the PCT online program within 3 months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Additional language skills.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Account for supplies, equipment, and environmental support.
• Assist with collecting data for unit quality and performance improvement activities, including patient satisfaction measures.
• Assist nurses with reviewing patient and family feedback and developing corrective action plans.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in orienting other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Safely perform assigned patient care tasks using specialized skills, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with data collection, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support to patients, families, and staff verbally and nonverbally.
• Observe patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with activities as applicable and complete responsibilities delegated by registered nurses.
• Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
• Respond promptly and effectively to call lights, assist with personal care and activity requests, and refer requests outside the role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to delegated requests from registered nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure; maintain appropriate nursing unit cleanliness.
• Assist team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other healthcare employees.
• Prepare patients for scheduled appointments, including assisting them onto stretchers or into wheelchairs; run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, care areas, and units clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED