About The Position

NYU Langone Health is hiring a Patient Care Technician/Senior Nursing Attendant for its ASC 38th St PACU. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with an understanding of the challenges associated with hospitalization, procedures, and diagnostic tests. It also supports the unit by maintaining supplies, equipment, and the care environment, and demonstrates NYU Langone Health’s Core Values in all aspects of job performance. The position involves communicating with patients, families, nurses, and other health care team members; observing patients and reporting relevant information to the responsible nurse; assisting with patient safety, comfort, activities, and unit procedures; and performing delegated tasks within the role. The technician also supports quality-improvement activities, unit operations, and the orientation and learning of colleagues. The listed salary is $63,647.95 annually. Actual salary may vary based on experience, specialty, education, and hospital need. The stated salary does not include bonuses, incentive or differential pay, or other compensation or benefits.

Requirements

  • Patient Care Technician pathway: high school graduation or equivalent.
  • Patient Care Technician pathway: graduate of a PCT program with at least six months of hospital experience; or CNA program graduate with course completion in EKG and phlebotomy, PCT-certification eligibility, and at least six months of hospital experience; or NHA PCT certification with at least six months of hospital experience.
  • Senior Nursing Attendant pathway: high school diploma or equivalent, graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
  • Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
  • Complete the PCT online program within three months of hire.
  • Working knowledge of English demonstrated through verbal, reading, and writing abilities.
  • Strong customer-service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language is an asset.

Responsibilities

  • Demonstrate knowledge of NYU Langone Health Core Values and incorporate them into job duties.
  • Respect patient confidentiality, privacy, dignity, and rights.
  • Maintain accountability for supplies, equipment, and environmental support.
  • Assist with collecting data for the unit’s Quality and Performance Improvement Program, including patient satisfaction measures.
  • Assist nurses in reviewing patient and family responses and satisfaction and developing corrective action plans.
  • Recognize personal limitations and request assistance when needed.
  • Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
  • Participate in orienting other patient care technicians and in unit meetings and conferences.
  • Complete annual mandatory education requirements for patient care technicians.
  • Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
  • Support unit activities and assist in emergencies as directed.
  • Perform assigned patient-care tasks using specialized skills and appropriate safety practices, including phlebotomy, glucose fingersticks, and electrocardiograms.
  • Follow infection-prevention and control standards.
  • Assist with data collection and assigned activities; help maintain patient and family safety and comfort; and assist with admission, transfer, and discharge procedures according to unit operations.
  • Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
  • Observe general patient behavior and report it to the assigned registered nurse.
  • Perform safety observations for patients on continuous observation or in restraints according to policy and direction.
  • Assist patients with activities as applicable and complete responsibilities delegated by the registered nurse.
  • Communicate clearly, caringly, and respectfully with patients, families, nurses, and other health care team members; function as a respectful team member.
  • Answer patient call lights promptly, assist with personal care and activities, and refer requests outside the technician’s role to the assigned professional nurse.
  • Report patient observations to the professional nurse responsible for the patient and respond to tasks delegated by registered professional nurses.
  • Secure patients’ personal property and handle valuables according to hospital procedures; maintain nursing-unit cleanliness as appropriate to the position.
  • Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other health care employees.
  • Help prepare patients for scheduled appointments, including placing them on a stretcher or in a wheelchair; run errands to other departments, including delivery of specimens and equipment.
  • Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
  • Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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