About The Position

NYU Langone Health is hiring a part-time Patient Care Technician/Senior Nursing Attendant for the TH16E Medical Unit, working an evening shift for 22.5 hours. The successful candidate assists professional nurses in caring for patients and families by completing assigned care tasks. The role provides safe, competent, and compassionate support to people experiencing hospitalization, procedures, or diagnostic testing, and helps maintain unit supplies, equipment, and the care environment. The employee is expected to demonstrate NYU Langone Health Core Values in all aspects of their work. The position supports patient safety, comfort, dignity, and privacy; communicates observations and concerns to nurses; carries out delegated responsibilities; and assists with unit operations, including admissions, transfers, discharges, and emergency situations as directed. Patient-care tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The role also contributes to quality-improvement activities, patient and family satisfaction efforts, staff orientation, and ongoing learning. NYU Langone Health describes a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being. The posted salary is $32.64 per hour; actual salary may vary based on experience, specialty, education, and hospital need. The stated rate excludes bonuses or incentive pay, differentials, and other compensation or benefits.

Requirements

  • High school diploma or equivalent.
  • For the Patient Care Technician pathway: graduation from a PCT program and at least six months of hospital experience; or CNA program completion plus EKG and phlebotomy coursework, eligibility for PCT certification, and at least six months of hospital experience; or National Healthcareer Association (NHA) PCT certification and at least six months of hospital experience.
  • For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, CNA certification, and at least six months of relevant experience.
  • Basic Life Support or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry.
  • Complete the PCT online program within three months of hire.
  • Working knowledge of English demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of an additional language is an asset.

Responsibilities

  • Demonstrate and incorporate NYU Langone Health Core Values into work duties.
  • Respect patient confidentiality, privacy, dignity, and rights.
  • Be accountable for supplies, equipment, and environmental support.
  • Assist with collecting data for unit quality and performance improvement, including patient satisfaction measures.
  • Assist nurses in reviewing patient and family responses and satisfaction and in developing corrective action plans.
  • Recognize personal limitations and request assistance when needed.
  • Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
  • Participate in orientation of other patient care technicians, unit meetings, and conferences.
  • Complete annual mandatory education requirements for patient care technicians.
  • Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
  • Support unit activities and assist in emergency situations as directed.
  • Use specialized skills and follow safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
  • Follow infection prevention and control standards.
  • Assist with assigned data collection and activities and help maintain patient and family safety and comfort.
  • Assist with admissions, transfers, and discharges in accordance with unit and service operations.
  • Communicate support and responsiveness verbally and nonverbally to patients, families, and staff.
  • Observe general patient behavior and report observations to the assigned registered nurse.
  • Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
  • Assist patients with applicable activities and complete responsibilities delegated by registered nurses.
  • Communicate clearly, caringly, and respectfully with patients, families, nurses, and other members of the healthcare team; function as a respectful team member.
  • Respond promptly and effectively to patient call lights, assist with personal care and activity requests, and refer requests outside the role to the assigned professional nurse.
  • Report patient observations to the professional nurse responsible for the patient during the shift and respond to tasks delegated by registered nurses.
  • Secure patients' personal property and handle valuables according to hospital procedures.
  • Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
  • Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
  • Help prepare patients for scheduled appointments, including placing them on stretchers or in wheelchairs.
  • Run errands to other departments, including delivering specimens and equipment.
  • Keep patient environments, equipment, and patient-care areas clean, safe, and orderly.
  • Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

  • Financial security benefits
  • Generous time-off program
  • Employee resource groups for peer support
  • Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being
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