About The Position

NYU Langone Hospital—Long Island is hiring a Patient Care Technician / Senior Nursing Attendant for its Pediatric ICU. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks and providing competent, safe, and compassionate support to people facing hospitalization, procedures, or diagnostic tests. The role also supports the unit by maintaining supplies, equipment, cleanliness, and a safe environment, while demonstrating NYU Langone Health Core Values. The position involves supporting patients and families, reporting observations to nurses, carrying out delegated care tasks, and assisting with admission, transfer, and discharge procedures. Specialized assigned tasks include phlebotomy, glucose fingersticks, and electrocardiograms. The technician also helps prepare patients for appointments, responds to call lights, runs errands such as delivering specimens and equipment, and assists other members of the healthcare team. The role is part-time and scheduled for evenings. The listed pay range is $31.82 per hour. The hospital describes a comprehensive benefits and wellness package, including financial security benefits, a time-off program, employee resource groups, and a holistic employee wellness program.

Requirements

  • High school diploma or equivalent.
  • For the Patient Care Technician pathway: completion of a PCT program and at least 6 months of hospital experience; or CNA program completion plus EKG and phlebotomy coursework, eligibility for PCT certification, and at least 6 months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) and at least 6 months of hospital experience.
  • For the Senior Nursing Attendant pathway: graduation from a Certified Nursing Attendant program, current CNA certification, and at least 6 months of relevant experience.
  • Basic Life Support (BLS) or Heartsaver CPR/AED certification issued by the American Heart Association, required upon entry to the position.
  • Patient Care Technicians must complete the PCT online program within 3 months of hire.
  • Working knowledge of English demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of an additional language.

Responsibilities

  • Demonstrate NYU Langone Health Core Values and respect patient confidentiality, privacy, dignity, and rights.
  • Assist professional nurses with assigned patient-care tasks and support the safety, comfort, and personal-care needs of patients and families.
  • Observe patients’ general behavior and report observations and concerns to the responsible professional nurse.
  • Perform safety observations for patients on continuous observation or in restraints, as directed and in accordance with policy.
  • Carry out assigned specialized patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms, using appropriate skills and safety practices.
  • Assist with patient admission, transfer, and discharge procedures according to unit and service operations.
  • Respond promptly and effectively to call lights and requests for assistance; refer requests outside the technician’s role to the assigned professional nurse.
  • Complete delegated responsibilities as directed by registered nurses and respond to specific task requests from registered professional nurses.
  • Communicate respectfully and supportively with patients, families, nurses, and other healthcare team members; function as a respectful member of the team.
  • Support emergency situations as directed and assist other team members as needed.
  • Help prepare patients for scheduled appointments, including placing patients on stretchers or in wheelchairs.
  • Run errands to other departments, including delivering specimens and equipment.
  • Maintain a clean, safe, and orderly patient environment, patient-care areas, equipment, and nursing unit; ensure necessary supplies and equipment are present.
  • Account for supplies, equipment, and environmental support, and handle patients’ personal property and valuables according to hospital procedures.
  • Assist with unit quality and performance improvement data collection, including patient satisfaction measures, and assist nurses with review and corrective action plans related to patient and family responses.
  • Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, seek learning resources, participate in unit meetings and conferences, and complete annual mandatory education.
  • Participate in orienting other patient care technicians.
  • Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
  • Complete assigned data collection and unit support activities.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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