About The Position

NYU Langone Hospital—Long Island is hiring a part-time evening Patient Care Technician/Senior Nursing Attendant for Medical Oncology. The successful candidate assists professional nurses in caring for patients and families by completing assigned patient-care tasks. The role provides competent, safe, and compassionate care, with understanding of the challenges associated with hospitalization, procedures, and diagnostic testing. It also supports the unit by maintaining supplies, equipment, and the care environment, and demonstrates NYU Langone Health Core Values in all aspects of job performance. The position involves communicating with patients, families, nurses, and other members of the healthcare team; assisting with patient comfort, safety, activities, and unit operations; and carrying out responsibilities delegated by registered nurses. Patient-care tasks may include phlebotomy, glucose fingersticks, and electrocardiograms. The role also includes supporting unit quality and performance improvement activities, helping orient other technicians, and completing annual mandatory education.

Requirements

  • High school diploma or equivalent.
  • For the Patient Care Technician pathway: completion of a PCT program and at least 6 months of hospital experience; or CNA program completion plus EKG and phlebotomy coursework, PCT certification eligibility, and at least 6 months of hospital experience; or NHA PCT certification and at least 6 months of hospital experience.
  • For the Senior Nursing Attendant pathway: graduation from a certified nursing attendant program, CNA certification, and at least 6 months of relevant experience.
  • BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
  • Patient Care Technicians must complete the PCT online program within 3 months of hire.
  • Working knowledge of English demonstrated through verbal, reading, and writing abilities.
  • Strong customer service and communication skills.
  • Ability to communicate effectively with all levels of the organization.

Nice To Haves

  • Knowledge of another language is an asset.

Responsibilities

  • Demonstrate knowledge of and incorporate NYU Langone Health Core Values into work.
  • Respect patient confidentiality, privacy, dignity, and rights.
  • Maintain accountability for supplies, equipment, and environmental support.
  • Assist with data collection for unit quality and performance improvement activities, including patient satisfaction measures.
  • Assist nurses in reviewing patient and family responses and satisfaction and in developing corrective action plans.
  • Recognize personal limitations and request assistance when needed.
  • Discuss education concerns and goals with the Nurse Manager or appropriate leadership, and seek resources for identified learning needs.
  • Participate in orienting other patient care technicians, unit meetings, and conferences.
  • Complete annual mandatory education requirements for patient care technicians.
  • Demonstrate awareness of the needs and behaviors of patients across age groups and cultures.
  • Support unit activities and assist in emergency situations as directed.
  • Use specialized skills and follow safety practices when performing assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
  • Follow infection prevention and control standards.
  • Assist with assigned data collection and activities, patient and family safety and comfort, and admission, transfer, and discharge procedures.
  • Communicate responsiveness and support verbally and nonverbally to patients, families, and staff.
  • Observe general patient behavior and report it to the assigned registered nurse.
  • Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
  • Assist patients with activities as applicable and complete responsibilities delegated by registered nurses.
  • Communicate clearly, caringly, and respectfully with patients, families, nurses, and other healthcare team members; function as a respectful team member.
  • Answer call lights promptly, assist with personal care and activity requests, and refer requests outside the technician's role to the assigned professional nurse.
  • Report patient observations to the responsible professional nurse and respond to specific tasks delegated by registered nurses.
  • Secure patients' personal property and handle valuables according to hospital procedures; maintain nursing-unit cleanliness as appropriate to the position.
  • Provide direct assistance to team members, including nurses, physicians, nursing attendants, unit clerks, escort, dietary, and other healthcare employees.
  • Prepare patients for scheduled appointments, including assisting them onto stretchers or into wheelchairs; run errands to other departments, including delivery of specimens and equipment.
  • Keep patient environments, equipment, and care areas clean, safe, and orderly.
  • Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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