Patient Care Technician II - Hickman Hospital - CCU

ProMedica•Adrian, MN

About The Position

A Patient Care Technician (PCT) at ProMedica supports patient health and safety and helps the health care team by providing direct patient care assistance and clerical support in accordance with standards, procedures, and policies. The PCT interacts with patients, visitors, and co-workers as an ambassador for ProMedica. The position assists the patient care team with examinations, procedures, patient data collection, and other direct care processes. It helps maintain available, properly functioning supplies and equipment and performs coordination and communication tasks involving procedure scheduling and patient admission, discharge, transfer, and death processes. The PCT also handles calls and messages and transports specimens, documents, and other items. The listed accountabilities describe the general nature of the work and are not exhaustive.

Requirements

High school graduation or equivalent, plus EMT/Paramedic training, second-year nursing student status, CNA or MA training, or higher education training related to health care.
Ability to read, write, and speak English.
Excellent communication skills and telephone etiquette.
Basic math and computer skills.
Ability to adapt to a changing environment, remain open to new ideas, and function quickly in stressful situations.
Knowledge of medical terminology and ability to operate diagnostic equipment.
At least one year of experience delivering patient care in an acute care setting.
BLS certification.
System-approved de-escalation training per unit requirements.

Nice To Haves

One year of college education in the health care field.
IV/phlebotomy skills.
Basic telemetry skills.
Ability to use safe patient handling equipment.
Two years of experience providing patient care in an acute care setting.

Responsibilities

Provide age-appropriate care for patients from infant through geriatric, as coordinated and delegated by licensed nursing personnel.
Obtain and document patient data, including vital signs, height, weight, and intake and output measurements, or communicate results to the assigned RN; immediately report abnormal vital signs or PGLUs.
Assist physicians and nursing staff with examinations, procedures, and direct patient care processes, including venipuncture, point-of-care testing, patient transport, activities of daily living, ambulation, 12-lead EKGs, cardiac monitoring, CPR, and urinary catheterization, as applicable to the assigned department.
Maintain adequate supplies and equipment, check equipment functionality, and perform initial cleaning of instruments.
Support procedure scheduling and coordinate admission, discharge, transfer, and death processes.
Collect data, photocopy information, answer phones, take messages, direct calls, and enter information into the computer.
Pick up and deliver specimens, documents, and other items.
Support the department during crises by serving as a liaison with other departments and the public.
Prepare and maintain patient records according to standards and policy.
Perform other job-related duties as indicated.