Patient Care Tech, ICU, Per Diem

UMass Memorial Health•Marlborough, MA

5d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech provides care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and colleagues supporting care delivery. This ICU position is a Patient Care Tech III role, which brings an additional skill set for work in designated specialty areas, including the ICU. The Patient Care Tech communicates observations and changes in patients to the RN, observes assigned high-risk patients, helps maintain a safe environment, assists with activities of daily living, and supports safe patient movement and transport. ICU specialty duties are performed in addition to applicable unit-specific responsibilities. The position requires work indoors in a patient care environment. It involves standing and walking most of the time, frequent bending, and the possibility of pushing heavy equipment. The employee must be able to lift up to 50 pounds and have the hand dexterity, hearing, and vision needed to follow direction, adjust equipment, and observe and describe patient conditions.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the PCT II level, or one year of acute care/hospital experience, or one year of EMT/Paramedic experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships within and across the organization, and provide exceptional patient service.
Problem-solving ability for routine situations and willingness to seek assistance from identified resources when more direction is needed.
Ability to remain calm under stress or in emergencies.
Ability to lift up to 50 pounds and meet the physical demands described for the position.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Comply with departmental policies, procedures, and objectives.
Attend meetings, conferences, and seminars as required or directed.
Use quality improvement practices in daily operations.
Comply with health and safety regulations and requirements.
Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment for employees, patients, and visitors.
Maintain regular, reliable, and predictable attendance.
Perform other similar and related duties as required or directed.