Patient Care Tech, ICU, Per Diem

UMass Memorial Health•Marlborough, MA
•$15 - $28•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. The Patient Care Tech III brings an additional skill set and may work in specialties including the ICU, unit secretary functions, remote video monitoring, telemetry, and other designated clinical areas. In the ICU, the role includes communicating patient observations and changes to the RN, continuously observing assigned high-risk patients, helping maintain a safe environment and participating in approved de-escalation and restraint interventions, assisting with daily living activities, and safely moving, lifting, positioning, and transporting patients. The position requires indoor work in a patient-care environment and involves standing and walking most of the time, frequent bending, and possible pushing of heavy equipment. Employees must be able to lift up to 50 pounds and use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.

Requirements

  • Minimum high school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency attainment at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/paramedic experience.
  • Ability to read, write, and communicate in English clearly and concisely.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
  • Problem-solving ability for routine situations and willingness to seek assistance from identified resources when additional direction is needed.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to lift up to 50 pounds and meet the role’s physical demands.

Responsibilities

  • Communicate clearly and promptly to the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints in accordance with training and education when directed.
  • Assist patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Comply with departmental policies, procedures, objectives, and health and safety requirements.
  • Attend meetings, conferences, and seminars as required or directed.
  • Use quality improvement practices in daily operations.
  • Maintain regular, reliable, and predictable attendance.
  • Perform other similar and related duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by a Recruitment Team member during the interview process.
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