Patient Care Specialist (Lenexa)

TVG-Medulla, LLC • Lenexa, KS

18d • $17

About The Position

TVG-Medulla, LLC is hiring a Patient Care Specialist to work directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role provides paid virtual and hands-on training in the skills needed to support chiropractic patient care and offers opportunities to grow into additional responsibilities and career paths. The position focuses on creating a positive, organized, and welcoming patient experience while supporting clinic operations and community wellness education.

The posted schedule is Monday through Thursday, 7:00 a.m.–11:30 a.m. and 2:30 p.m.–8:00 p.m. The employer notes that full-time schedule availability and flexibility are strongly preferred and that hours and workdays are based on clinic needs, including varying shifts. The position requires commuting to the clinic and the ability to stand and move for extended periods and assist with hands-on patient care activities.

Requirements

• Able to learn, communicate, stay organized, and provide a strong in-person patient experience.
• Energetic, outgoing, and a team player.
• Clear communicator and compassionate listener.
• Detail-oriented and organized in a busy setting.
• Calm under pressure and able to multitask.
• Interested in wellness, movement, and human connection.
• Prefers working face-to-face with people.
• Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
• Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
• Must be able to commute to the chiropractic clinic location.
• Full-time schedule availability and flexibility are strongly preferred; hours and workdays are based on clinic needs, including varying shifts.
• Must support compliance with applicable federal, state, and local laws and regulations, accreditation and licensure requirements when applicable, and company procedures and protocols.

Nice To Haves

• Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
• Interest in growing into leadership, clinical training, or patient care roles.
• Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

• Welcome and support patients throughout their visits.
• Assist doctors with patient care and clinic flow.
• Learn hands-on clinical skills and therapeutic techniques through paid training.
• Guide patients through exercises and activities as directed by the doctor.
• Schedule appointments, update records, and support daily clinic operations.
• Help create a positive, organized, and welcoming patient experience.
• Assist clinic doctors with community outreach and patient wellness education.
• Support compliance with company policies and Standards of Excellence, including privacy, confidentiality, ethics, and applicable laws and procedures.
• Perform other related duties and assist with project completion as needed.
• Provide necessary information to complete a DMV or equivalent agency background check when required.

Benefits

• Paid virtual and hands-on on-the-job training.
• Paid time off and holiday pay for select company holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• 401(k).
• Complimentary chiropractic care for the employee and family.
• Career mapping and growth program.
• Ongoing mentorship and leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed