Patient Care Specialist (Glen Allen)

TVG-Medulla, LLC • Glen Allen, VA

19h

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role supports patients throughout their visits and helps doctors with patient care and clinic flow. Paid virtual and hands-on training is provided to develop clinical skills and therapeutic techniques. The position also supports appointment scheduling, record updates, daily clinic operations, and a welcoming patient experience. It offers opportunities for skill development, increased responsibility, and career growth.

Requirements

• Able to learn, communicate clearly, stay organized, and provide a strong in-person patient experience.
• Energetic, outgoing, and a team player.
• Compassionate listener and clear communicator.
• Detail-oriented and organized in a busy setting.
• Calm under pressure and able to multitask.
• Interested in wellness, movement, and human connection.
• Comfortable using computers and learning technology for scheduling, patient records, and clinic operations.
• Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
• Must be able to commute to the chiropractic clinic location.
• Must provide necessary information for a DMV or equivalent agency background check if required.

Nice To Haves

• Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
• Interest in growing into leadership, clinical training, or patient care roles.
• Recent graduates from high school, technical or vocational programs, community colleges, or four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, or wellness.
• Full-time schedule availability and flexibility are strongly preferred.

Responsibilities

• Welcome and support patients throughout their visits.
• Assist doctors with patient care and clinic flow.
• Learn hands-on clinical skills and therapeutic techniques through paid training.
• Guide patients through exercises and activities as directed by the doctor.
• Schedule appointments, update records, and support daily clinic operations.
• Help create a positive, organized, and welcoming patient experience.
• Assist clinic doctors with community outreach and patient wellness education.
• Support compliance with company policies, privacy and confidentiality requirements, applicable laws and regulations, and organizational procedures.
• Perform other related duties and assist with project completion as needed.

Benefits

• Paid time off and holiday pay for select company holidays.
• Health, dental, vision, long-term disability, and short-term disability benefits.
• 401(k).
• Complimentary chiropractic care for the employee and their family.
• Career mapping and growth program.
• Ongoing mentorship and leadership development.
• Paid virtual and hands-on training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed