Patient Care Coordinator - Glen Rock

Montclair Breast Center • Glen Rock, NJ

6d • Onsite

About The Position

Montclair Breast Center, a member of Genesis Health, is seeking a Patient Care Coordinator to support healthcare services by following established policies and protocols. The role provides front-office support and coordinates patient appointments, medical records, insurance matters, and communications with patients and healthcare team members. The coordinator works in a busy healthcare facility and collaborates with internal departments and external offices.

Requirements

• High school diploma.
• 1–3 years of medical office experience.
• Knowledge of medical terminology.
• Knowledge of insurance and managed care.
• Competence in reacting to and handling emergencies.
• Knowledge of computers and electronic medical records.
• Strong charting and documentation skills.
• Strong organizational, problem-solving, and analytical skills.
• Good judgment and ability to make timely, sound decisions.
• Excellent written and oral communication skills.
• Ability to work collaboratively with multiple health professionals in a busy, complex environment using tact, diplomacy, and discipline.

Responsibilities

• Register patients at the front office.
• Screen and schedule new and existing patients according to MBC protocols.
• Provide patients with appropriate forms and maintain or update applicable forms and medical records.
• Answer and screen telephone calls professionally and promptly, take accurate messages, and use judgment when handling appointment and telephone requests.
• Manage medical record requests and provide appropriate information.
• Obtain medical records and download CDs of images for new and existing patients.
• Scan written reports, including pathology, mammogram, sonogram, and MRI reports, into the electronic medical record.
• Call insurance providers to verify patient benefits and obtain authorizations.
• Collect referrals and co-pays.
• Compose, type, and distribute professional correspondence, memoranda, emails, and faxes as assigned or on own initiative.
• Communicate and collaborate with MBC departments, other offices, and healthcare professionals.
• Respond to changing priorities with flexibility and enthusiasm.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability
• Life insurance
• Dependent care flexible spending account
• Voluntary accident, hospital indemnity, critical illness, and supplemental short-term disability policies
• Identity theft protection
• 401(k) plan
• Paid vacation and holidays
• Business casual environment
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED