Certified Medical Assistant (CMA) - Urgent Care - Glen Allen
About The Position
The Certified Medical Assistant (CMA) in Urgent Care is a multi-skilled clinical professional who provides direct and/or indirect patient care within the scope of practice and in accordance with quality standards. Under provider direction, the CMA gathers and documents information relevant to the patient’s chief complaint, including respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in care planning and implementation; and administers ordered medications within the medical assisting scope and state guidelines. The CMA identifies and reports significant changes in patient condition, troubleshoots issues and escalates problems, maintains clinical and administrative competencies, and supports patient care and daily operations. The role also includes bringing patients to examination rooms and preparing them for the physician. As directed by the practice manager, the CMA may travel to other facilities or adjust hours to meet patient care needs.
Requirements
- High school diploma or GED.
- Active medical assisting certification from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NCMA and NRCMA are not accepted in South Carolina.
- Assessment-Based Recognition in Order Entry (ABR-OE) may be accepted if the incumbent is unable to obtain MA certification; it is not accepted in South Carolina.
- BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
- Strong oral and written communication skills.
- Ability to work collaboratively with patients, families, and teams in a high-volume environment.
- Knowledge of medical terminology.
- Attention to detail and ability to multitask.
- Ability to use standard office equipment, including a computer, copier, telephone, and fax machine.
Nice To Haves
- Completion of an accredited post-secondary Medical Assistant education program is preferred in all states except South Carolina; one of the listed qualifying education or training programs is required in South Carolina.
- Completion of an externship or clinical laboratory training.
- One year of recent Medical Assisting experience.
Responsibilities
- Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
- Collect patient data, identify significant changes in condition, and report them to the provider.
- Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
- Demonstrate standards of excellence in care in interactions with internal and external customers.
- Maintain clinical and administrative skills in accordance with departmental competency guidelines and operational needs.
- Show patients to examination rooms and prepare them for the physician.
- Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
- Record patients’ medical histories, vital statistics, and test results in medical records.
- Interview patients and measure vital signs, weight, and height.
- Prepare and administer medications as directed by a physician.
- Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
- Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
- Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Complete required skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
