Patient Care Specialist (Orchards)
About The Position
The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in an active, fast-paced clinic. The role supports patients throughout their visits, assists with patient care and clinic flow, guides patients through doctor-directed exercises, and helps maintain an organized, welcoming experience. The specialist also schedules appointments, updates records, supports daily clinic operations, and assists with community outreach and patient wellness education. Paid virtual and hands-on training is provided, including four weeks of paid technician training. The position offers opportunities to develop skills and grow into greater responsibilities, leadership, clinical training, or patient care roles. This is a full-time role across a four-day work week, generally Monday through Thursday from 8:30 a.m. to 1:00 p.m. and 2:30 p.m. to 8:00 p.m., plus one Friday per quarter from 8:00 a.m. to 10:00 a.m. Hours and workdays may vary based on clinic needs. The role requires commuting to the clinic and the ability to stand and move for extended periods and assist with hands-on patient care activities. Starting pay is $21.33 per hour, with a stated path to $23.33 per hour within the first six months.
Requirements
- Ability to learn, communicate, stay organized, and provide a strong in-person patient experience.
- Energetic, outgoing, and able to work as a team member.
- Clear communication skills and compassionate listening ability.
- Detail-oriented and organized in a busy setting.
- Calm under pressure, with the ability to multitask.
- Interest in wellness, movement, and human connection.
- Comfortable using computers and learning technology for scheduling, patient records, and clinic operations.
- Able to stand and move for extended periods and assist with hands-on patient care activities.
- Able to commute to the chiropractic clinic location.
- Availability and flexibility for a full-time schedule; hours and workdays are based on clinic needs and may include varying shifts.
Nice To Haves
- Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
- Interest in growing into leadership, clinical training, or patient care roles.
- Recent graduate of high school, a technical or vocational program, community college, or a four-year college, particularly with an interest in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.
Responsibilities
- Welcome and support patients throughout their visits.
- Assist doctors with patient care and clinic flow.
- Learn and use hands-on clinical skills and therapeutic techniques through paid training.
- Guide patients through exercises and activities as directed by the doctor.
- Schedule appointments, update records, and support daily clinic operations.
- Help create a positive, organized, and welcoming patient experience.
- Assist clinic doctors with community outreach and patient wellness education.
- Support compliance with company policies, confidentiality requirements, applicable laws and regulations, and organizational procedures.
- Perform other related duties and assist with project completion as needed.
Benefits
- Paid time off and holiday pay for select company holidays.
- Health, dental, and vision insurance.
- Long-term and short-term disability coverage.
- 401(k).
- Complimentary chiropractic care for the employee and family.
- Career mapping and growth program.
- Ongoing mentorship and leadership development.
- Paid virtual and hands-on training, including paid technician training during the first four weeks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
