Patient Care Specialist (Anchorage - Huffman)

TVG-Medulla•Anchorage, AK

20d•Onsite

About The Position

TVG-Medulla, LLC is a multi-site healthcare management organization that provides managed services to chiropractic providers and operates the Chiro One, MyoCore, and CORE Health Centers brands. The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. Paid virtual and hands-on training is provided to develop the skills needed for patient care and career growth. The role supports patients throughout their clinic visits, assists doctors with patient care and clinic flow, guides patients through doctor-directed exercises, and helps maintain a positive, organized, and welcoming experience. It also includes scheduling appointments, updating records, supporting daily clinic operations, and assisting with community outreach and patient wellness education. This is a full-time position with a five-day work week and split shifts. The listed schedule is Monday, Wednesday, and Friday from 8:30 a.m. to 1:00 p.m. and 2:30 p.m. to 7:00 p.m.; Tuesday and Thursday from 7:00 a.m. to 11:30 a.m. and 2:00 p.m. to 6:30 p.m.; plus one Friday per quarter from 8:00 a.m. to 10:00 a.m. Paid technician training takes place over the first four weeks. Starting pay is $20 per hour, with a stated path to $22 per hour within the first six months.

Requirements

Able to learn, communicate clearly, stay organized, and provide a strong in-person patient experience.
Energetic, outgoing, and a team player; compassionate listener and clear communicator.
Detail-oriented and organized in a busy setting, with the ability to remain calm under pressure and multitask.
Comfortable working face-to-face with people and using computers and learning technology for scheduling, patient records, and clinic operations.
Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
Available for a full-time schedule and able to be flexible with shifts and workdays based on clinic needs.
Must be able to commute to the chiropractic clinic location.
Must provide necessary information for a DMV or equivalent agency background check if required.

Nice To Haves

Experience in customer service, retail, hospitality, fitness, wellness, clinical assistance, restaurants, home healthcare, or other people-focused environments.
Interest in wellness, movement, and human connection.
Interest in growing into leadership, clinical training, or patient care roles.
Recent graduates from high school, technical or vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

Welcome and support patients throughout their visits.
Assist doctors with patient care and clinic flow.
Learn and apply hands-on clinical skills and therapeutic techniques through paid training.
Guide patients through exercises and activities as directed by the doctor.
Schedule appointments, update records, and support daily clinic operations.
Help create a positive, organized, and welcoming patient experience.
Assist clinic doctors with community outreach and patient wellness education.
Support compliance with company policies, confidentiality requirements, applicable laws and regulations, and organizational procedures.
Perform other related duties and assist with project completion as needed.

Benefits

Paid virtual and hands-on training, including paid technician training during the first four weeks.
Paid time off and holiday pay for select company holidays.
Health insurance.
Dental insurance.
Vision insurance.
Long-term disability coverage.
Short-term disability coverage.
401(k).
Complimentary chiropractic care for employees and their families.
Career mapping and growth program.
Ongoing mentorship and leadership development.