Patient Care Specialist (Renton)

TVG-Medulla, LLC•Renton, WA
•$21 - $23•Onsite

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role supports patients throughout their visits, assists with patient care and clinic flow, and helps create a positive, organized, and welcoming experience. Paid virtual and hands-on training teaches the skills needed for the role, including clinical skills and therapeutic techniques. The position offers opportunities to develop skills, responsibilities, and income, with ongoing mentorship and leadership development. The position is full-time. The listed schedule is Monday and Wednesday, 8:00 a.m.–12:30 p.m. and 2:30 p.m.–8:00 p.m.; Tuesday and Thursday, 8:00 a.m.–1:30 p.m. and 2:30 p.m.–8:00 p.m.; and Saturday, 8:00 a.m.–1:00 p.m., with one morning shift off when working Saturday. Hours and workdays are based on clinic needs and may include varying shifts. Starting pay is $21.33 per hour, with a stated path to $23.33 within the first six months.

Requirements

  • Ability to learn, communicate clearly, stay organized, and provide a strong in-person patient experience.
  • Energetic, outgoing, and able to work as a team player.
  • Compassionate listening and clear communication skills.
  • Detail-oriented and organized, including in a busy setting.
  • Ability to remain calm under pressure and multitask.
  • Interest in wellness, movement, and human connection.
  • Comfortable working face-to-face with people.
  • Comfortable using computers and learning technology for scheduling, patient records, and daily clinic operations.
  • Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
  • Able to commute to the chiropractic clinic location.
  • Full-time schedule availability and flexibility are strongly preferred; hours and workdays are based on clinic needs and may include varying shifts.

Nice To Haves

  • Experience in customer service, retail, hospitality, fitness, wellness, clinical assisting, restaurants, home healthcare, or other people-focused environments.
  • Eagerness to grow into leadership, clinical training, or patient care roles.
  • Recent high school, technical/vocational, community college, or four-year college graduates are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Responsibilities

  • Welcome and support patients throughout their visits.
  • Assist doctors with patient care and clinic flow.
  • Learn hands-on clinical skills and therapeutic techniques through paid training.
  • Guide patients through exercises and activities as directed by the doctor.
  • Schedule appointments, update records, and support daily clinic operations.
  • Help create a positive, organized, and welcoming patient experience.
  • Assist clinic doctors with community outreach and patient wellness education.
  • Support compliance with company policies and Standards of Excellence, including privacy and confidentiality, protection of organizational assets, ethical conduct, and applicable laws and procedures.
  • Perform other related duties and assist with project completion as needed.
  • Provide necessary information to complete a DMV or equivalent agency background check if required.

Benefits

  • Paid virtual and hands-on training, including paid technician training during the first four weeks.
  • Paid time off and holiday pay for select company holidays.
  • Health, dental, and vision benefits.
  • Long-term and short-term disability benefits.
  • 401(k).
  • Complimentary chiropractic care for the employee and family.
  • Career mapping and growth program.
  • Ongoing mentorship and leadership development.
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