Patient Care Specialist (Ridgefield)

TVG-Medulla, LLC • Ridgefield, WA

11d • Onsite

About The Position

The Patient Care Specialist works directly with patients and alongside Doctors of Chiropractic in a fast-paced, active clinic environment. The role supports patients throughout their visits, assists doctors with patient care and clinic flow, helps guide patients through exercises and activities as directed by the doctor, and contributes to daily clinic operations. Paid virtual and hands-on training is provided, including four weeks of paid technician training in patient care. The position offers opportunities to build skills and progress into increased responsibilities and income, with ongoing mentorship and leadership development.

The role is based at the Ridgefield chiropractic clinic. The full-time schedule is across a four-day work week: Monday through Thursday, 7:00 a.m.–12:00 p.m. and 2:30 p.m.–7:30 p.m., plus one Friday per quarter from 8:00 a.m.–10:00 a.m. Hours and workdays are based on clinic needs and may include varying shifts. Compensation starts at $20 per hour, with a stated path to $22 within the first six months.

Requirements

• Ability to learn, communicate, stay organized, and provide a positive in-person patient experience.
• Energetic, outgoing, and able to work as part of a team.
• Clear communicator and compassionate listener.
• Detail-oriented and organized in a busy setting.
• Able to remain calm under pressure and multitask.
• Interest in wellness, movement, and human connection.
• Comfortable using computers and learning technology for scheduling, patient records, and clinic operations.
• Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities.
• Availability for a full-time schedule and flexibility; hours and workdays are based on clinic needs and may include varying shifts.
• Must be able to commute to the chiropractic clinic location.
• Must provide necessary information for a DMV or equivalent agency background check if required.

Nice To Haves

• Experience in customer service, retail, hospitality, fitness, wellness, clinical assistance, restaurant work, home healthcare, or other people-focused environments.
• Eagerness to grow into leadership, clinical training, or patient care roles.
• Recent graduation from high school, a technical or vocational program, community college, or a four-year college; people interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers are especially encouraged to apply.

Responsibilities

• Welcome and support patients throughout their visits.
• Assist doctors with patient care and clinic flow.
• Learn and apply hands-on clinical skills and therapeutic techniques through paid training.
• Guide patients through exercises and activities as directed by the doctor.
• Schedule appointments, update records, and support daily clinic operations.
• Help create a positive, organized, and welcoming patient experience.
• Assist clinic doctors with community outreach and patient wellness education.
• Support compliance with company policies, confidentiality requirements, applicable laws and regulations, and organizational procedures.
• Perform other related duties and assist with project completion as needed.

Benefits

• PTO and holiday pay for select company holidays.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• 401(k).
• Complimentary chiropractic care for the employee and family.
• Career mapping and growth program.
• Ongoing mentorship and leadership development.
• Paid virtual and hands-on training, including paid technician training over the first four weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed