Patient Care Manager

Community Healthcare of Texas•Fort Worth, TX

About The Position

Community Healthcare of Texas is recruiting a Patient Care Manager (PCM) to provide clinical oversight of direct patient care in accordance with the organization’s philosophy, mission, and service standards. The PCM works through and with a variety of staff members to coordinate and manage hospice care. The position also oversees personnel, quality improvement, and regulatory compliance, and assists with staff education and organizational policies and programs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. A $5,000 sign-on bonus is offered. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Requirements

College degree in nursing.
At least 2 years of hospice experience and supervisory experience; Charge Nurse experience may satisfy the supervisory requirement.
Proficient computer skills.
Good communication skills and ability to travel independently.
Current Texas RN license.
Valid Texas driver’s license.

Nice To Haves

Bachelor of Science in Nursing (BSN) strongly preferred.
Hospice experience and knowledge of hospice regulations strongly preferred.
Microsoft Office suite experience preferred.

Responsibilities

Oversee the admission process for new patients and consult with the team, hospice physician, or CMO as needed.
Manage direct patient care by assigning patients to staff, scheduling staff for budgetary optimization—including PTO and on-call coverage—resolving care issues, visiting patients as needed, and coordinating interdisciplinary groups.
Review patients’ medical diagnoses, prognoses, medications, procedures, and clinical courses.
Assist clinicians in setting immediate and long-term therapeutic goals and priorities and developing plans of care.
Attend case conferences with hospice personnel to coordinate care and discuss interdisciplinary group involvement.
Assist with screening and interviewing new employees, make employment recommendations, and support new employee orientation.
Assist the Clinical Director and other supervisory hospice personnel with planning, implementing, and evaluating in-service and continuing education programs.
Assist in formulating, revising, implementing, and evaluating organizational policies, procedures, goals, and objectives.
Audit patient charts, respond to compliance issues, and write compliance and quality assurance reports.
Maintain compliance with regulatory and accrediting agencies.
Participate in quality assessment and performance improvement teams and activities.
Manage personnel through hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
Assist the Senior Director as needed.
Educate, counsel, and orient staff on agency policies and procedures.
Manage assigned patients equally, regardless of severity, contagiousness, or diagnostic complexity.
Perform other duties and activities delegated by the Clinical Director.