Patient Care Manager

Heart to Heart Hospice•Temple, TX

About The Position

The Patient Care Manager is a registered nurse who directs and coordinates clinical departments and sites, ensuring continuity, quality, and safety of services in compliance with state and federal regulations and Conditions of Participation. The role supervises and guides nursing staff and other team members to support quality care, compliance with the Plan of Care, assessment and reassessment of patient needs, and continuity of services from appropriate healthcare personnel. The Patient Care Manager supports employee and patient education, develops and retains nursing staff through ongoing training, and provides team members with coaching, development, feedback, and annual evaluations. The position also requires timely documentation and overall compliance with applicable laws, Medicare regulations, and personnel policies and procedures.

Requirements

Current state Registered Nurse license.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.
Two years of experience as a Hospice Registered Nurse in a clinical care setting, or in home health.
Highly motivated, self-directed, and flexible, with the ability to work well and participate in a multidisciplinary group setting.
Good organization, people, and problem-solving skills, and the ability to manage multiple projects and strategies simultaneously.
Strong critical-thinking, organizational, interpersonal, and communication skills.

Responsibilities

Direct and coordinate clinical departments and sites, taking responsibility for continuity, quality, and safety of services in compliance with state and federal regulations.
Supervise and provide direction to nursing staff and team members to ensure quality care, Plan of Care compliance, assessment and reassessment of patient needs, and continuity of services by appropriate healthcare personnel.
Support employee and patient education to enhance knowledge and skills and promote quality experiences.
Continuously train nursing staff to support retention and high-quality patient care.
Provide coaching, development, feedback, and annual evaluations to team members in a professional and timely manner.
Submit all documentation in a timely manner.
Perform other duties as required.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.