Patient Care Manager

Heart to Heart Hospice•Temple, TX

About The Position

Heart to Heart Hospice is seeking a Registered Nurse Patient Care Manager to direct and coordinate clinical departments and sites. The role is responsible for the continuity, quality, and safety of services in compliance with state and federal regulations, including Conditions of Participation. The Patient Care Manager supervises and guides nursing staff and team members to support quality care, compliance with the Plan of Care, assessment and reassessment of patient needs, and continuity of services from appropriate healthcare personnel. The role also supports employee and patient education, develops nursing staff, and ensures timely documentation and compliance with applicable laws, regulations, and agency policies.

Requirements

  • Current state Registered Nurse license.
  • Current state driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
  • Two years of experience as a Hospice Registered Nurse in a clinical care setting or home health.
  • Highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting.
  • Good organizational, people, and problem-solving skills, with the ability to multitask across projects and strategies.
  • Strong critical-thinking, organizational, interpersonal, and communication skills.

Responsibilities

  • Direct and coordinate clinical departments and sites, taking responsibility for continuity, quality, and safety of services in compliance with state and federal regulations.
  • Supervise and provide direction to nursing staff and team members to ensure quality, Plan of Care compliance, assessment and reassessment of patient needs, and continuity of services by appropriate healthcare personnel.
  • Support employee and patient education to enhance knowledge and skills and promote quality experiences.
  • Continuously train nursing staff to support retention and high-quality patient care.
  • Provide coaching, development, feedback, and annual evaluations to team members in a professional and timely manner.
  • Submit all documentation in a timely manner.
  • Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.
  • Perform other duties as required.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • Paid holidays
  • 401(k) with up to 4% employer matching
  • Tuition reimbursement
  • Company car for qualifying individuals
  • Mileage reimbursement
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