Patient Care Manager
About The Position
Community Healthcare of Texas (CHOT/Providence) is seeking a Patient Care Manager (PCM) to provide clinical oversight of direct patient care. The PCM works with a variety of staff members while demonstrating the organization’s philosophy, mission, and service standards. The role supports hospice and palliative care services and includes management of patient care, personnel, compliance, and quality activities. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. A $5,000 sign-on bonus is offered. The job requires a college degree in nursing, a Texas RN license, and a valid Texas driver’s license. A BSN is strongly preferred, as are hospice experience and knowledge of hospice regulations.
Requirements
- College degree in nursing.
- At least 2 years of hospice experience.
- Supervisory experience; experience as a Charge Nurse may satisfy this requirement.
- Licensed RN in Texas.
- Valid Texas driver’s license.
- Proficient computer skills.
- Good communication skills.
- Ability to travel independently.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Hospice experience and knowledge of hospice regulations.
- Experience with the Microsoft Office suite.
Responsibilities
- Oversee admissions for new patients and consult with the team, hospice physician, or CMO for guidance as needed.
- Manage direct patient care by assigning staff, optimizing schedules and budgets, coordinating PTO and on-call coverage, resolving care issues, visiting patients as needed, and coordinating interdisciplinary groups.
- Review patients’ diagnoses, prognoses, medications, procedures, and clinical courses.
- Assist clinicians with establishing therapeutic goals, setting priorities, and developing plans of care.
- Attend case conferences with hospice personnel to support care coordination and discussion of interdisciplinary group involvement.
- Assist with screening and interviewing new employees, making employment recommendations, and orienting new employees.
- Assist clinical leadership with planning, implementing, and evaluating in-service and continuing education programs.
- Assist in formulating, revising, implementing, and evaluating organizational policies, procedures, goals, and objectives.
- Audit patient charts, respond to compliance issues, and prepare compliance and quality assurance reports.
- Maintain compliance with regulatory and accrediting agencies.
- Participate in quality assessment and performance improvement teams and activities.
- Manage personnel through hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
- Assist the Senior Director as needed.
- Educate, counsel, and orient staff regarding agency policies and procedures.
- Manage assigned patients equally, regardless of severity, contagiousness, or diagnostic complexity.
- Perform other duties and activities delegated by the Clinical Director.
Benefits
- $5,000 sign-on bonus.
- Competitive pay.
- Generous paid time off programs.
- Company-provided life insurance.
- Short- and long-term disability coverage.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible Spending Account and Health Savings Account.
- Employee Assistance Program.
- Retirement savings plan.
- Mileage reimbursement for work-related travel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
