Patient Care Manager

Heart to Heart Hospice•Terre Haute, IN

13d

About The Position

The Patient Care Manager is a registered nurse who directs and coordinates clinical departments and sites, taking responsibility for the continuity, quality, and safety of services in compliance with state and federal regulations and Conditions of Participation. The role supervises and guides nursing staff and other team members to support quality care, compliance with the Plan of Care, assessment and reassessment of patient needs, and continuity of services from appropriate health care personnel. The Patient Care Manager supports employee and patient education, trains nursing staff, and provides team members with coaching, development, feedback, and annual evaluations. The role also ensures timely documentation and compliance with applicable local, state, and federal laws, Medicare regulations, and established personnel policies and procedures. Other duties may be required.

Requirements

Current state Registered Nurse license.
Current state driver's license, reliable transportation, and ongoing valid and current auto liability insurance.
Two years of experience as a Hospice Registered Nurse in a clinical care setting, or in home health.
Highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting.
Good organizational, people, and problem-solving skills, with the ability to multitask across many projects and strategies simultaneously.
Strong critical-thinking, organizational, interpersonal, and communication skills.

Responsibilities

Direct and coordinate clinical departments and sites, ensuring continuity, quality, and safety of services in compliance with state and federal regulations.
Supervise and provide direction to nursing staff and team members.
Support quality care, Plan of Care compliance, assessment and reassessment of patient needs, and continuity of services by appropriate health care personnel.
Support employee and patient education to enhance knowledge and skills and promote quality experiences.
Continuously train nursing staff to support retention and high-quality patient care.
Provide coaching, development, feedback, and annual evaluations to team members in a professional and timely manner.
Submit all documentation in a timely manner.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.
Perform other duties as required.