Patient Care Manager - Heartland Home Health

Heartland Home Health•Wauwatosa, WI

3d•Onsite

About The Position

Heartland Home Health is seeking a Patient Care Manager (RN Clinical Manager) to lead clinical operations and ensure excellent patient outcomes through effective care planning, team collaboration, and regulatory compliance in our Milwaukee home health branch. At Heartland Home Health, a Gentiva company, we believe every day is an opportunity to make care more personal, more coordinated, and more impactful.

Requirements

Associate's degree in Nursing from an accredited program (bachelor's degree preferred).
Current RN license in the state of employment.
CPR certification required.
Minimum 3 years of clinical nursing experience, preferably in home health or a related setting.
Strong clinical judgment and critical thinking skills.
Ability to lead teams, manage schedules, resolve issues, and support quality improvement.
Proficient in nursing assessment tools and comfortable with electronic documentation systems.
Valid driver’s license, auto insurance, and reliable transportation.

Nice To Haves

Clinical team leadership or supervisory experience
Home health, hospice, or case management background
Experience navigating state and federal healthcare regulations
Knowledge of EMRs (Homecare Homebase) and scheduling platforms

Responsibilities

Report directly to the Executive Director or Administrator, overseeing the daily clinical operations of your assigned site.
Ensure individualized, appropriate, and up-to-date Plans of Care for all patients, adjusting for significant changes in condition, hospital discharges, or physician updates.
Serve as a liaison between referral sources, patients, caregivers, and your team to facilitate seamless care coordination.
Oversee all clinical, administrative, and recordkeeping functions, ensuring compliance and accuracy.
Provide hands-on skilled nursing care in the home when needed and participate in the on-call rotation.
Support and guide your clinical team through coaching, performance management, and collaboration.
Step into the site leadership role during the absence of the Executive Director or Administrator.
Help build and maintain a positive and engaged clinical culture that prioritizes patient-centered care and regulatory excellence.

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)