Patient Care Manager

Heart to Heart Hospice•Terre Haute, IN

16d

About The Position

Heart to Heart Hospice provides compassionate care to patients with life-limiting illnesses and their loved ones. The Patient Care Manager is a registered nurse who directs and coordinates clinical departments and sites, ensuring continuity, quality, and safety of services in compliance with state and federal regulations. The role supervises and guides nursing staff and team members, supports education and staff development, and ensures care follows the Plan of Care and patients’ assessed needs.

Requirements

Current state Registered Nurse license.
Current state driver’s license, reliable transportation, and ongoing valid and current auto liability insurance.
Two years of experience as a Hospice Registered Nurse in a clinical care setting or home health.
Highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting.
Good organizational, people, and problem-solving skills, with the ability to manage multiple projects and strategies simultaneously.
Strong critical-thinking, organizational, interpersonal, and communication skills.

Responsibilities

Direct and coordinate clinical departments and sites, taking responsibility for continuity, quality, and safety of services in compliance with state and federal regulations and Conditions of Participation.
Supervise and direct nursing staff and team members to support quality care, compliance with the Plan of Care, assessment and reassessment of patient needs, and continuity of services from appropriate health care personnel.
Support employee and patient education to improve knowledge, skills, and quality of care experiences.
Continuously train nursing staff to support retention and high-quality patient care.
Provide team members with coaching, development, feedback, and annual evaluations in a professional and timely manner.
Submit all documentation in a timely manner.
Ensure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.
Perform other duties as required.