Manager, Patient Care

Northwell Health•Glen Cove, NY

19h

About The Position

Manages and has 24/7 responsibility for the nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance of a patient care unit. Maintains a professional environment that supports delivery of high-quality, patient- and family-centered care.

Requirements

Bachelor of Science degree in Nursing, required.
Current license to practice as a Registered Professional Nurse in New York State, required.
Six to eight years of nursing experience, required.
Two to five years of leadership or management experience, required.

Nice To Haves

Master’s degree in Nursing, preferred.
Specialized certifications, as needed.

Responsibilities

Manages and has 24/7 responsibility for team members, operations, and patient care activities of a patient care unit.
Assists nursing leadership in setting strategic direction for key programs in alignment with the organization’s mission, vision, values, and nursing strategic plan.
Communicates, builds consensus, and guides the team toward achieving department objectives.
Promotes and maintains high-quality patient- and family-centered care in a healing environment.
Creates a professional work environment that fosters team-member respect, engagement, accountability, and optimal patient outcomes.
Promotes appreciative inquiry and evidence-based, ethical, and compassionate practice.
Acquires and manages staffing for the patient care unit and collaborates with HR on requirements.
Provides direction and guidance to patient care unit team members and supervisors.
Facilitates performance reviews, promotions, pay, and corrective actions.
Serves as a role model for standards of professional practice in clinical, educational, and leadership areas.
Assists with career development planning for team members.
Educates teams on new and existing department procedures and systems, including information systems and fiscal responsibility.
Manages the patient care unit budget, monitors expenditures, and implements action plans when variances are present.
Monitors performance metrics to support decision-making and achieve optimal performance levels.
Ensures adherence to the established care delivery model using knowledge of scope and standards of practice.
Facilitates continual unit compliance with JC, CMS, New York State, DOH, Public Health Law, HIPAA regulations, and System, hospital, and department standards.
Maintains current knowledge of clinical competencies for the patient population under oversight in order to manage direct patient care.
Maintains current knowledge of scope and standards of practice, healthcare legislation, and population health.
Identifies and leads opportunities to improve operations across teams using evidence-based strategies and solutions.
Performs related duties as required.